Communications

What You Should Be Measuring to Effectively Tell Your Story

Originally written on Polite Mail. Measurement isn’t worth anything if you’re doing it for it’s own sake. It must tie into your organization’s overarching goals. As Rachel Miller puts it in an article on All Things IC: Too often I see communications teams working in complete isolation from the rest of the business. When I ask how

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How to Make Purpose the Heart of Every Internal Communications Best Practice

The goal of investing in any communications and engagement technology is obviously to communicate better and increase engagement. But organizations should understand that any platform, no matter how advanced, will only be as meaningful as the content it contains. That’s why the one quality all successful best practices in Internal Comms have in common is

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Your Brand Storytelling Checklist: Everything You Need to Craft Your Brand’s Story

Written on BrandTrust.com. On the first day of her high school journalism class, Nora Ephron’s teacher gave the class an assignment. The students were to write the lede of a news story, adapted from the following information: Kenneth L. Peters, the principal of Beverly Hills High School, announced today that the entire school faculty will

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18 Ways to Boost Employee Engagement with Awesome Internal Communication

Written by Robert Grover, Staffbase.com. At the start of 2017, we talked about how internal communications is a field that requires constant rethinking. With that thought in mind, we’ve gone back to the drawing board and come up with 18 new ideas for making improvements in this crucial area. 18 is no small number, so, in

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Your Brand Strategy Answer? Asking Better Questions

Written on Brandtrust.com. Ask any child what they know about Albert Einstein, and they’ll produce the fabled answer: E=mc2. He’d probably prefer his legacy to be defined by a question instead. Einstein always despised rote recitation. As a teenager in Germany, he ran away from school when his instructors insisted he memorize the content of

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8 Reasons Why Internal Communication Is Even More Important in 2018

Written by Robert Grover, Staffbase.com. Each new year sees the publication of countless lists and blogs featuring instructions and magic formulas which business communicators are implored to adopt lest they lose the ear of their internal audience. But commonsense advice doesn’t change with the calendar. When it comes to internal communication in today’s workplace, what

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Real Ways Your Organization Can Make The Most of Facebook’s Algorithm Change

Written by Ally Sherman, Chief. Facebook has been in the news for some problematic issues. Recent scandals around “fake news” and the misuse of data have many wondering about the platform’s credibility and asking what impact this has on, well, everyone. Despite this, Facebook remains one of the biggest players in the social media game

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Q&A: How to Build a Business Case for a New Workforce Communications Platform?

Written by Gregg Apirian, SocialChorus.com. Your employees make or break your business. They’re at the front line, representing your brand, taking care of customers, and making your products. And yet as company leadership is trying to deal with disengaged employees and high attrition rates, HR and communications budgets are not keeping up with the pace.

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The 4 Pillar Digital Workplace Plan

Written by Jeff Ables, CEO, C5insight In today’s world, your digital workplace may be more important than your physical workplace.  No one would consider moving into a building that is missing walls or that has a cracked foundation.  But we make this mistake in the digital world all the time. Investing in digital workplace solutions,

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