By Stephen Waddington, Partner and Chief Engagement Officer, Ketchum. Technology has the potential to deliver huge communication and productivity benefits within an organisation but it won’t change how we work. That takes people. The intersection of internal communication and social media within an organisation is a good place to study human behaviour. The return on
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By Tribe Inc. Every company has a good story to build on. Some may think they don’t, but when you dig deep into the process that resulted in your organization’s current level of success, you realize there are important moments people can relate to and empathize with. It’s these singular moments that bring uniqueness to
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By Anne Carrie, Gravity Digital. According to the US Census Bureau, Millennials (ages 18-34) are now the nation’s largest generation, having surpassed the baby boomers (51-69). This so-called “drive-thru” generation has grown up using smartphones, going to Starbucks, and ordering Netflix from their Ipads. It is the age of on-demand, and there is the expectation
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By Francesca El-Attrash, Granicus Blog. Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Too often, collaboration efforts improve internal operations while
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By Cathy Yum, Workplace by Facebook. Workplace makes it easy to share news and updates across your organization and get people to engage in meaningful ways. Try these internal communication best practices that have proven useful for many Workplace communities. Build company culture Live video is a personal and authentic way for your leaders to
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By Paul Barton, ABC, Principal Consultant, Paul Barton Communications, LLC. How do you communicate with employees in the field? That’s been the million-dollar question for many years for internal communication professionals. But advances in mobile technology are making this challenge a thing of the past. Charlie Gilbert One company that has embraced mobile communication technology
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Michelle Bolda Esposito, Senior Partner, Rogue Services and Solutions. You know when you’re driving along peacefully, you are really sure you know where you’re going, and then, BAM, you’re hit by a train? Hopefully, no, you don’t know. How extraordinarily insensitive it would be for me to use that example if it were widespread. It’s
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By Gregg Apirian, Managing Director, Vignette. What A Great 3 Days! We recently had the honor of chairing the ALI 7th Annual Intranet & Digital Workplace Summit in San Francisco. It was great to meet all the attendees, but even greater to have walked away knowing that everyone thought the three days we spent together were
...Read Full ArticleBy Doug Allen, C5 Insight. I’ve been working with SharePoint for over 8 years now, and worked with a lot of different clients and types of users. I’ve seen that there’s one area that a lot of people either struggle with, or get flat out wrong. That is what they create in SharePoint to store
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By Richard Regan, GovLoop. The Chartered Institute of Personnel and Development defines employee voice as the means by which employees communicate their views on employment and organizational matters to their leadership. It is the most direct and effective way to ensure the grassroots part of the organization has just as must say in the organization
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