Jump-start your training experience by attending these interactive, practical workshops and embrace the promise of social media. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common sense approach to understanding social initiatives that will enhance your understanding of the informative, case study presentations throughout the training.

Choose ALL FOUR Workshops for Maximum Value and Learning

A New Paradigm For Today’s Work Environment:
Breaking The Barriers To Successful Teleworking

The Telework Enhancement Act of 2010 established telework as integral to the way federal agencies are managed. However, laws, plans, and policies are only a part of implementing a successful telework program. In order to realize the full potential of telework, both managers AND employees must embrace the idea that work is what you do, not where you do it. Teleworking should not be treated as an experiment, an exception to the rule, or a fad but rather as the new “normal” for working. Helping the reluctant manager or skeptical employee overcome barriers to thriving in a dispersed work environment is critical for success.

• Understanding the fundamentals for telework program success through an integrated approach
• Best practices to overcome barriers to the implementation of telework
• Dealing with resistance by managers – and employees
• Measuring performance
• Driving collaboration and communication
• Tips for Maximizing Success

WORKSHOP LEADER: Dr. Ron Sanders is the Senior Executive Adviser at Booz Allen Hamilton Retiring in 2010 after 37 years of Federal service (20 as a senior executive) he helps Federal agencies deal with human capital, learning, and organizational transformation challenges. Dr. Sanders most recently served as the US Intelligence Community’s first Chief Human Capital Officer, where he played a key leadership role in the establishment of the Office of the Director of National Intelligence.  Dr. Sanders’ many accomplishments earned him and his team one of Harvard University’s coveted Innovations in American Government Awards in 2008.  In addition, Dr. Sanders received the National Intelligence Distinguished Service Medal, OPM’s Theodore Roosevelt Award for Outstanding Public Service (his second), and the American Society for Public Administration’s Award for Outstanding Career Service.

Testimonials From Booz Allen Hamilton Sessions:

“Very good, relevant information.”
 
“Ron was interesting and had good information to share!”
 
“I learned a lot.”
 
“Ron kept things rolling—good”

11:30 a.m. to 12:30 p.m.
Afternoon break/lunch on your own.

12:30 p.m. to 3:30 p.m.
PRE-TRAINING AFTERNOON WORKSHOP B
Refreshments will be provided during this session.

How To Build The Business Case For Telework In Your Agency: Increasing Employee Engagement, Reducing Costs And Achieving Results

While there are many reasons to implement telework programs and move to a more flexible work environment, much of the current interest is driven by the budget crisis and the desire to reduce costs. Federal leaders want to know how these programs can contribute to cost reduction – and what costs are associated with implementing them.  A sound business case can show organizational leadership that these programs will not only contribute to a more engaged workforce, but will also reduce non-value-added cost that can be transferred to mission performance.

In this workshop, you will learn about tools and techniques for base lining your current work environment, as well as methods for assessing both the costs of implementing changes to that environment and the savings that you can expect to realize through those changes. The workshop will cover the three principal factors that drive cost -- Real Estate, Workforce, and Technology – and describe how to assess the impact of a flexible workplace model on each factor. By the end of this session, you will have a better understanding of how to:

• Build a baseline to describe where you are today
• Define your future state and the gap between today and tomorrow
• Assess the cost reduction you can achieve by moving to a more flexible workplace model
• Identify the costs associating with transitioning to this new model
• Use your business case to win support for your program

WORKSHOP LEADER: Mark Porell is a Manager in Deloitte’s Federal Human Capital Practice in Washington, D.C.  Prior to joining Deloitte, Mark served as an officer in US Navy.  Mark has over 8 years of experience in workplace flexibility, organizational readiness, workforce analytics, strategy & operations, talent management, and training.  As a leader in Deloitte’s Federal Talent Strategies practice, Mark has supported many federal organizations with implementing strategies to address workplace and organizational transformations and talent management issues.   Mark has led large, complex projects including enterprise-wide system integrations, policy and program implementation, and change management and organizational readiness initiatives across the federal government.  His publications include The Public Manager, “Moving Telework from Compliance to Competitiveness”.   Mark has a BS in Finance from Villanova University and a Masters of Business Administration (MBA) with a concentration in Finance and Management from Fordham University.

These workshops are designed to take your training experience to the next level. Post-training workshops allow you to take the information you gained from the general sessions, and identify and focus on your individual needs and applications. Make the most out of this training by attending these highly interactive, hands-on sessions. Space is limited to ensure interactivity!

8:30 a.m. to 11:30 a.m.
POST-TRAINING MORNING WORKSHOP C
Continental breakfast will be provided at 8:00 a.m. for the morning workshop attendees.

How To Manage A 21st Century Workforce: Creating And Supporting High-Performing And Engaged Teams

The workplace as we know it is changing.  Teams are scattered. Telecommuting is on the rise. And contractors fill out the new lean workforce.  How are you managing people you can’t see?

Throughout this workshop, you'll learn how to create and support high-performing virtual teams and how to keep virtual teams engaged and connected, promote collaboration, and overcome communication challenges. You’ll walk away from with an understanding of remote management best practices and tools you can use to improve your team’s performance, as well as:

• The five keys to managing dispersed work teams
• Learn systems to manage for performance, not time and activity
• Develop strategies for establishing group rapport and trust
• Identify the best technology for communicating and collaborating with your team

WORKSHOP LEADER: Kyra Cavanaugh, President of Life Meets Work, a consulting firm that helps organizations implement and improve workplace flexibility. She provides companies that are striving to be “best-in-class” with an online member-based community and services that include coaching, consulting, and training.  She’s a nationally-recognized speaker on workplace flexibility, telecommuting and work/life issues, and the recipient of the 2011 Work-Life Rising Star Award by Alliance for Work-Life Progress.

11:30 a.m. to 12:30 p.m.
Afternoon break/lunch on your own

Creating An Organizational Culture That Supports Telework

Like any other large scale initiative, telework requires changes in thinking and behavior. Through several independent studies, management resistance, not technology, has been cited as the biggest inhibitor to telework. To ensure organizations don’t get derailed during their telework implementation, leaders must utilize change management to create an organizational culture that supports telework. 

In this in-depth workshop, you will learn:

• Models of change management and how to apply it to telework implementations
• Techniques and tools to gain buy-in from leaders at various levels
• The importance of a comprehensive communication plan and how to create one
• How to identify potential roadblocks in a telework implementation ways to breakthrough these barriers
• How various metrics can be used to measure organizational culture change

WORKSHOP LEADER: Jay Morwick is a Business Operations Manager within Cisco’s Six Sigma Center of Excellence, focusing on driving process improvement across the company.  He is a fulltime teleworker and enjoys writing and speaking about teleworking, leading in the virtual workplace, and business process improvement.  Jay has co-authored the book Making Telework Work: Leading People and Leveraging Technology for High-impact Results (Nicholas Brealey Publishing, 2009), a guide for managers and leaders on creating a case for telework and managing teleworkers.  Additionally, he co-authored Gridiron Leadership (Praeger, 2009), and was contributing author to Six Sigma and Software Quality Improvement (McGraw-Hill, 2010). He has published in journals, magazines, and websites such as Quality Progress, Review of Business, Business Journal, Strategic HR Review, American Business Review, iSixSigma Magazine, and isixsigma.com.

Testimonials From Past Sessions:

“Good examples, able to take ideas & tools back, overall good presenters.”
B. Kiesling, Program Analyst
U.S. DEPARTMENT OF HOMELAND SECURITY

“The conference was very well-rounded; friendly group.”
R. Massey, Director, Strategic Communication
USDA FOREST SERVICE