8:00 a.m.
Continental Breakfast & Networking

8:30 a.m.

Chairperson’s Opening of Day Two

Naomi Leventhal, Ph.D., Director, Federal Human Capital
DELOITTE CONSULTING

8:35 a.m.

How To Effectively Leverage Technology For Maximum Success In An Agencies Telework Program

The strategic use of existing technology is vital to facilitating effective teleworking.  With the appropriate tools, teleworkers are able to be productive regardless of their location.

In this session, you will learn practical uses of today’s technology from the perspective of a “non-IT” teleworker, including:

Technology will help us to be better teleworkers by helping us to:

• Stay connected using smart phones – “there’s an app for that”
• Hold interactive web-conferences – because it’s better than being there
• Track your “presence,” location, and chat/IM – critical to building trust
• Share your files virtually – going paperless
• Reserve office space – hoteling is the wave of the future
• Learn from and network with others – important for career development and innovation

Terrence Hill, Telework Coordinator
U.S. DEPARTMENT OF HOMELAND SECURITY

9:05 a.m.

Your Opportunity To Ask Questions

9:10 a.m.

How To Create A Successful Telework Program For Federal Workers With Substantial Cost Savings To The Government

To increase the workforce while reducing the need for real estate, retain and recruit highly skilled employees, the U.S. Patent and Trademark Office (USPTO) introduced its first telework program in 1997. Since that time, the program has grown to over 6,800 employees teleworking anywhere from 1-5 days per week. With the introduction of the USPTO's Universal Laptop Program (ULP) all employees receive government furnished equipment for use both while at the office and when working at their alternate worksite.

USPTO Telework Programs, like the Patents Hoteling Program and the Trademark Work At Home programs, have been models for government institutions not just in the United States, but around the world. The extensive cost savings and avoidances realized by reducing real estate while providing full continuity of operations and retaining a highly skilled professional workforce, make the USPTO Telework Programs an appealing model for success.

In this informative and "how-to" session, you will learn how USPTO Telework Programs are:

• Designed and developed (overview and success factors)
• Grown and expanded (pilot to launch)
• Providing documentable real estate cost avidance avoidance/savings
• Providing support for continuity of operations

Danette Campbell, Senior Advisor
U.S. Patent AND Trademark Office

9:40 a.m.

Your Opportunity To Ask Questions

9:45 a.m.

Morning Refreshment & Networking Break

10:00 a.m.

Digest Session: Cutting Costs

After listening to the last day and a half of presentations, what are some of the more effective cost cutting systems you've heard about? Discuss how they can be put into place at your agency.

10:30 a.m.

How To Overcome The Challenge Of Changing Your Agency’s Culture To Embrace Telework

While the benefits of telework have been well publicized, what can be done to change the culture of an agency where more than 85% of employees occupy positions unsuitable for telework? The U.S. Department of Veterans Affairs (VA) has a culture that is geared to direct client care, however great strides are being made to increase telework and reduce space usage. Utilizing a broad information sharing campaign, a strategic focus on telework, and a shortage of work space the VA Central Office is increasing the number teleworking each week and using shared work spaces.    

In this session, you will learn what the VA is doing to increase acceptance of telework in a culture that has not fully embraced it in the past and how you too can overcome the challenge of changing your agency’s culture to embrace telework.

Tonya Mixson, VA Central Office Telework Coordinator
U.S. DEPARTMENT OF VETERANS AFFAIRS

11:00 a.m.

Your Opportunity To Ask Questions

11:05 a.m.

Building Support For Telework Through Employee Engagement

Exciting changes are slowly taking root at the Bureau of Engraving and Printing (BEP) to build employee engagement, driven by the BEP’s Best Place to Work Initiative, cultural campaigns and a new focus on work-life, particularly telework. The BEP’s new Aim 4 Yes! and BEp GREAT! campaigns, created to improve quality customer service, personal excellence, and accountability, are helping to highlight the potential of telework, in the context of cultural change, to facilitate professional and personal goal accomplishment and further the BEP’s aspiration to become a world-class organization.
In this session, you will learn strategies to help drive telework initiatives in your agency, including how to:

• Design a multi-channel communications approach to drive telework eligibility, utilization, and performance
• Use cultural initiatives as a platform for work-life messaging
• Best engage employees in their work and the mission of your organization
• Create opportunities for shift workers to gain flexibility and telework

Kristin McNally, Work-Life Coordinator
BUREAU OF ENGRAVING AND PRINTING,
U.S. DEPARTMENT OF THE TREASURY

11:35 a.m.

Your Opportunity To Ask Questions

11:40 a.m.

Digest Session: Discuss and Brainstorm

Over the next 12 months, what changes can be made to your current Telework program that will help unleash employee productivity, add value and cut costs for your agency.

Join a group of your colleagues for a themed lunch with an informal discussion surrounding a specific topic. Take this opportunity to join others in a small, interactive group setting to network and brainstorm solutions to your most pressing telework concerns.

1:35 p.m.

Group Exercise: Brainstorm Solutions And New Ideas You Can Use

You asked for it, you got it! Interact and discuss solutions to your telework challenges with your fellow attendees and our experienced speakers. You will leave with new tools and hands-on experience and ideas for more successfully applying best practices to your own telework initiatives.

2:00 p.m.

Implementing And Leveraging The Requirements Of The Telework Enhancement Act Of 2010

In 2009, the U.S. Department of Defense (DoD) embarked on a significant, focused effort to enhance the Department’s telework program as the result of pandemic planning -- telework was recognized as critical readiness strategy for Continuity of Operations in the event of a crisis.

• Establishing and filling a position for a Department telework manager in June 2009
• Developing enhanced telework policy issued on Oct 21, 2010
• Developing a strategic communication plan, marketing campaign, and redesigned telework website to:
  • Increase telework use to improve DoD’s ability to continue mission operations in a crisis
  • Shift the DoD culture to be more accepting of telework as a normal way of doing business

• Meet the requirements of the law;
• Identify and mitigate barriers to implementation of telework programs;
• Explore opportunities to move beyond simply complying with the legislative requirements to use telework as a tool to achieve greater flexibility in managing the workforce.

Pat Tamburrino, Jr., Deputy Assistant Secretary for Civilian Personnel Policy
U.S. DEPARTMENT OF DEFENSE

2:30 p.m.

Your Opportunity To Ask Questions

2:35 p.m.

How To Make The Shift From Telework Policy To Telework Practice

The U.S. Department of Commerce was created in 1903, in the 20th century. While technology and the landscape have changed, the organization’s culture remains in the 20th century. The legislation in the Federal government to promote telework has been one of the greatest barriers that face the public sector but how do you take the step to shift from policy to practice?
 
In this session, you will learn how to turn agency barriers into a successful telework program by:

• Sharing the successes of a telework pilot and cultural transformation in an old cabinet agency
• Learning how to retain employees and get on the right path to embracing work/life balance and a results oriented environment
• Find champions in your agency to promote telework
• Work from home, a strategy to employand retain persons with disabilities; including bringing employees back to work (Federal Employees' Compensation Act) and supporting EO 13548
• Foster change that “work is a verb”, it’s what we do, not a place we go

3:05 p.m.

Your Opportunity To Ask Questions

3:10 p.m.

Afternoon Refreshment & Networking Break

3:30 p.m.


Digest Session: Your Future In Telework

Discuss with fellow attendees and speakers what you would do with Telework if there were no restrictions, no budgets, no privacy concerns.

4:00 p.m.


Telework in Government session coming soon!

4:30 p.m.

Your Opportunity To Ask Questions

4:35 p.m.
Chairperson’s Recap:
Key Takeaways And What To Do When You Get Back To The Office

Naomi Leventhal, Ph.D., Director, Federal Human Capital
DELOITTE CONSULTING

4:50 p.m.
Close Of General Sessions