8:00 a.m.
Registration & Continental Breakfast

8:30 a.m.

Chairperson’s Welcome & Speed Networking

Become acquainted with your fellow training attendees in this fun and fast-paced forum!

Naomi Leventhal, Ph.D., Director, Federal Human Capital
DELOITTE CONSULTING
Training Chairperson

9:15 a.m.

Chairperson’s Opening Remarks & Presentation:
The State Of Telework Today — Where Are We On The Road To Creating The 21st Century Workplace?

Driven by Federal mandates, budget pressures, and employee demands, most organizations today have had to acknowledge that more flexibility in the workplace is a necessity. But have they moved to implement far-reaching plans for change, or are they only giving the concept lip service? Is it mostly talk and little action? If we are to continue to build on the progress that has been made both in the public and private sector, we need to take a clear-eyed look at how far we have come and consider how far we have yet to go.

Throughout this session and over the next few days, we will look at the landscape of Federal organizations and assess the progress that has been made. We will look at the forces that are pushing organizations to change, including regulatory requirements, budget pressures, technology advances, and generational change. And we will make a few predictions for the future, understanding that while the transition to at 21st century work environment will take some time, change is inevitable. We’ll touch on important concepts such as:

• How are organizations achieving transformational change?
• What type of flexibilities are organizations implementing?
• What barriers stand in the way of achieving success?
• Workplace 2020 – what will it look like?

Naomi Leventhal, Ph.D., Director, Federal Human Capital
DELOITTE CONSULTING

9:45 a.m.

Your Opportunity To Ask Questions

9:50 a.m.

Building, Managing And Sustaining A Telework Program To Strengthen Employee Satisfaction And Workforce Diversity

The Telework Program at the Federal Deposit Insurance Corporation (FDIC) was implemented as part of a Diversity Strategic Plan to strengthen employee satisfaction and diversity. The Agency’s goal was to retain highly-trained employees and recruit and retain the best candidates in the marketplace. Telework is a critical business strategy that helps to manage time and talent, as well as continuity of operations. Since its implementation, the FDIC has identified both tangible and intangible benefits. The home-based telework option generates significant cost savings by reducing real estate. According to their Corporate Telework Survey results, over 90% of FDIC’s managers view telework favorably and many of their employees characterize the program as a “major asset” and an “extraordinary benefit.”

While the FDIC encourages flexibility, they also stress ‘mission-first’ as teleworking is a benefit and not an entitlement. Policy development and managing by results is crucial to building and sustaining an effective program. To that end, the FDIC practices the adage that “…what gets measured gets done.”

• Practical approaches to successfully manage employees regardless of location
• Strategies for combating management resistance
• How to measure productivity
• How to assess the tangible and intangible cost savings and benefits
• The FDIC’s success stories

10:20 a.m.

Your Opportunity To Ask Questions

10:25 a.m.

Morning Refreshment & Networking Break

10:45 a.m.

Digest Session: Your Training Goals

This is your chance to discuss with fellow attendees and speakers what your most pressing telework concerns are and what solutions you hope to gain while here.

11:15 a.m.

How To Determine An Appropriate Approach For Your Agency’s Telework Program

The U.S. Merit Systems Protection Board (MSPB) has published a report that depicts the benefits, concerns, and implementation considerations that organizations should weigh when determining the role of telework in their overall business strategy. MSPB used survey data from Federal employees and supervisors and other resources to examine the usage and impact of telework. Results of this investigation confirmed that properly managed telework can maintain performance, benefiting both the organizations and its employees.

You will walk away with insights to help you make decisions about using and implementing telework in a variety of work settings. Specifically, you will learn about:

• Direct and indirect benefits of telework for organizations and employees
• Concerns to address when implementing and operating a telework program
• Potential approaches for mitigating concerns related to telework

Tanya L. Page, Sr. Research Psychologist
U.S. MERIT SYSTEMS PROTECTION BOARD

Julie Osowski, Sr. Research Psychologist
U.S. MERIT SYSTEMS PROTECTION BOARD

11:45 a.m.

Your Opportunity To Ask Questions

The Aviation Safety organization within the Federal Aviation Administration (FAA) has completed a study on the use of telework as a way to reduce costs and improve employee work/life balance. The FAA is also in the midst of a proof of concept study to pilot the use of three unique telework options:

• Foundational (where the employee works less than half time at their FAA office)
• Desk sharing (where two employees agree to share one FAA work space, each working half time at their joint FAA office)
• Hoteling (where employees give up their FAA work space and use hoteling space when needed)

While the organization has not yet realized measurable benefits from the use of telework, the organization has taken a very strategic approach to developing a comprehensive telework program. 

This session will provide you and your organization with:

• An approach for engaging senior leadership in understanding the benefits (and pitfalls) of telework
• An approach to developing and implement a pilot telework program to achieve buy in for the use of telework by leaders, employees, and union officials alike

Jonathan Katz, PhD, PMP/ Management Analyst
FEDERAL AVIATION ADMINISTRATION,
U.S. DEPARTMENT OF TRANSPORTATION

Cathy Kern, Senior Consultant
QED CONSULTING

12:20 p.m.

Your Opportunity To Ask Questions

12:30 p.m.

Lunch On Your Own -- But Not Alone!

Join a group of your colleagues for a themed lunch with an informal discussion surrounding a specific topic. Take this opportunity to join others in a small, interactive group setting to network and brainstorm solutions to your most pressing telework concerns.

2:00 p.m.

Digest Session: Connect The Content

We’ve heard from a number of speakers, now we’d like to hear from you. Network and discuss with fellow training attendees and speakers what tools you’re using to engage telework employees and what you've found to be the most successful.

2:30 p.m.

Transforming Your Telework Program Across A Widely-Dispersed Geographic Footprint

The Treasury Inspector General for Tax Administration (TIGTA) has a widely-dispersed geographic footprint. The Treasury Bureau started its telework program in 2003 and has grown and enhanced the capability since that time. Today, over 80% of the TIGTA employee population is telework eligible with over 50% participating extensively. This transformation has produced challenges and unforeseen benefits beyond those anticipated -- IT security, collaboration, employee morale, COOP and other tangible organizational benefits have since materialized. 
In this fast-moving session, you will learn how one organization’s telework experiences can be leveraged to achieve:

• Success in addressing the cultural challenges of managing a teleworkforce
• A winning approach to IT security
• The reaping of unanticipated benefits

George J. Jakabcin, Chief Information Officer
Treasury Inspector General for Tax Administration

3:00 p.m.

Your Opportunity To Ask Questions

3:05 p.m.

Implementing Your Telework Program Department-Wide

Although the U.S. Department of the Interior (DOI) has had an official telework program since 2005, DOI has not actively promoted the program. Last year for the first time, DOI actively worked at increasing telework participation across the entire agency.

By setting goals, creating focus groups, releasing updated policy, evaluations and working with senior management, a comprehensive strategy to promote telework at DOI has now been put in place. 

Throughout this session, you will learn:

• Strategies to create a successful telework program
• Changes to the program from inception to present day
• Lessons learned when implementing participation across the entire agency

You will walk away from this case study session with solid tips and techniques to use in your own telework efforts.

Joy Buhler, Work Life Program Manager, Human Resources
U.S. Department of the Interior

Ralph Charlip, FACHE, Program Executive for Strategic HR Initiatives, Human Resources
U.S. Department of the Interior

3:35 p.m.

Your Opportunity To Ask Questions

3:40 p.m.

Afternoon Refreshment & Networking Break

4:00 p.m.


Digest Session: Your Experience With Telework

Thinking back to the presentations you’ve heard, and your personal experience, discuss with your fellow attendees and speakers an example of the most successful life/work balance initiative you've seen.

4:30 p.m.
More "How To's" To Help You Get The Work Done: An Interactive Discussion With Your Training Participants!

Need to dive deeper into specific topics? Want more details? Here’s your chance! Digest what you’ve learned and apply it to your own initiatives to get feedback and ideas for improvement.

4:50 p.m.
End Of Day One

5:00 p.m.

Networking Reception: Please Join Us!

We invite you to join us for a drink as you relax with your peers. All training attendees and speakers are welcome to join us for this special opportunity to continue networking.  Don't miss this chance to benchmark new ideas over complimentary drinks!

Sign up during the day for dinner with a group. Take advantage of Washington, DC’s fine dining while you continue to network with your colleagues.