1:00 p.m. to 4:00 p.m.
AFTERNOON POST-CONFERENCE WORKSHOP D
How To Use Social Media To Communicate Your Organization's Services And Connect Citizens To Your Brand
While social media has proven to be a powerful tool for marketing, collaboration and information gathering, it is foremost a forum for human connection. And what better way to connect citizens to the core of an organization's purpose and services than through the powerful medium of storytelling?
Drawing from transformative experiences developing social media strategies for the Federal Emergency Management Agency and Military Health System, this session will walk you through brand building exercises that use human-centered content with web 2.0 tools to create emotionally-resonant communication campaigns.
In this workshop, you will learn how to:
- Unlock the potential of viral video and YouTube
- Determine and maintain a human tone in your content
- Maintain brand consistency through a coherent user experience
- Make social networking truly "social"
Citizens frequently forget that their government is a social organization comprised of people - each with compelling stories about the work that they are often very passionate about. This workshop will help you and your agency ultimately tell your stories and give an effective and human face to civic duty.
WORKSHOP LEADERS:
Matt Bado is a Senior Consultant with Booz Allen Hamilton, a global strategy and technology consulting firm where he is one of the firm’s chief social media experts. Mr. Bado works with clients to integrate social media tools and technologies into their communications and public engagement strategies. Mr. Bado currently is the social media lead for the Military Health System, a unique partnership of medical educators, medical researchers, and healthcare providers and their support personnel worldwide. Mr. Bado hails from McKinney, Texas, about 30 miles north of Dallas. He graduated from Bethany College in West Virginia with a degree in Communications and received his MA from the Graduate School of Political Management at The George Washington University.
Michael Dumlao is a Senior Consultant with Booz Allen Hamilton specializing in creative multimedia design and social media strategy with a focus on participatory risk and crisis communications. He has developed integrated online brand strategies for the Federal Emergency Management Agency, the National Protection and Programs Directorate, the Immigration and Customs Enforcement agency, and other entities in the defense, homeland security, and civil sectors. Michael received training in multimedia design from the Sydney University College of Art, a B.A. in photography from the University of California in Santa Barbara, and an M.A. in Communication, Culture, and Technology from Georgetown University. Though he now calls Washington, DC home, Mr. Dumlao hails in equal parts from Manila, Philippines, Sydney, Australia and Santa Barbara, California.
Testimonials From Past Booz Allen Hamilton Sessions:
"Great insight into aggregation of best-in-class tools to meet the needs of people."
"Practical experience shared is excellent; made the topics more applicable."
"Best wrap-up you could provide – thanks!"
"Top-notch presentation. Interesting. Good content."
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