Take performance measurement from complexity to clarity through these interactive workshops guaranteed to jumpstart your conference experience. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common-sense and practical approach to mastering measurement that will enhance your understanding of the informative, case study presentations throughout the entire conference.

Choose A or B or BOTH for maximum value and learning

8:00 a.m. to 12:00 p.m.
PRE-CONFERENCE MORNING WORKSHOP A

Performance Measurement: How To Do It, How To Use It

What gets measured, gets done. A sound performance measurement system drives government in a positive direction. It strengthens accountability to elected officials, it demonstrates value for money to taxpayers, and it reinforces and supports modern planning and quality assurance processes. Most importantly, performance measurement is instrumental in improving government performance at the customer, operational and strategic policy levels.

This workshop provides a simple, step-by-step guide to developing meaningful and useful performance measures for government. What is more, it focuses on the use of performance measurement in reporting, decision making, and improving services. This is an intensive, interactive workshop with many examples and case studies from a variety of government agencies. It is guaranteed to jumpstart your understanding of performance measurement and to enhance your conference experience.

PARTICIPANTS WILL LEARN:

How to develop performance measures, by:

• Defining the program mission
• Identifying and classifying program results
• Selecting performance indicators

• Performance planning and reporting
• Linking performance measures to a variety of management processes
• Applying simple, analytical techniques

WORKSHOP LEADER: André Paradis is Principal of J. André Paradis and Associates. He is a consultant with a senior management background acquired over 29 years in the private sector and 10 years to both the public and private sectors in Canada and the U.S. His broad background includes sales and marketing, strategic planning, general management and performance measurement. Some of André's past clients include federal, provincial, state and local government agencies across Canada and the USA; further, André teaches performance measurement in English and in French in the executive development programs of three leading Canadian universities.

Testimonials From Past André Paradis Sessions:

"Right level, right timing and the examples were very interesting."

"The session was clear, concise, and to the point."

"I liked the analogies given in the session; they made the subject matter more compelling."

"The information shared during the workshop was easy to understand;
simple, straightforward statements."

12:00 p.m. to 1:00 p.m.
Afternoon break/lunch on your own.

1:00 p.m. to 5:00 p.m.
PRE-CONFERENCE AFTERNOON WORKSHOP B

Managing For Results: How To Integrate Strategic Planning, Performance Measures, Budgeting, Accounting, Employee Performance And Performance Contracting Into An Integrated Management System Focused On Results For Customers

"Managing for Results" means developing an integrated management system that focuses people and resources on results for customers at both the operational and strategic levels. Award-winning government organizations have done it and done it well. In this session, you will learn how the Cities of Austin, Texas; Nashville, Tennessee; Seattle, Washington; The District of Columbia, and the Counties of Maricopa, Arizona and Franklin, Ohio have successfully developed these integrated management systems focused on results. Adapt what they have learned to your own Canadian government organization by hearing how they implemented a Managing for Results framework.

• Use a consistent and comprehensive approach to strategic business planning that organizes services around results to create a program structure used for budgeting
• Integrate the strategic business plans with the accounting and budgeting systems
• Use this highly successful planning and performance measurement process to develop Result, Output, Demand and Efficiency measures for both operational and administrative programs
• Use this advanced system to align individual employee performance with organisation performance by integrating operational performance measures, including results, into the performance plans of every employee
• Use strategic business plans to succeed at performance-based contracting
• Achieve new levels of accountability by telling taxpayers what they are getting for their money
• Use performance information to save money and improve performance

Attend this dynamic and highly interactive workshop to learn what it takes to successfully Manage for Results in your organisation.

WORKSHOP LEADER: William Aaron serves as the Chief of Consulting Services and Innovation for Weidner, Inc., which has worked with governments at all levels for a decade to help them implement Managing For Results. Prior to joining Weidner, William worked for more than seven years for the Metropolitan Government of Nashville & Davidson County, Tennessee, leading that government's planning and performance management work. He helped take Metro Nashville from having no strategic planning to full implementation of planning, performance budgeting, and performance reporting, earning national awards for the city in the process.

Testimonials From Past Weidner Sessions:

"This hit the mark of what I wanted from the conference."

"Great speaker; good at thinking on his feet and answering questions"

"Very knowledgeable and superbly presented. Great tools for use in the field."