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Post Conference Workshops:
Thursday, November 6, 2008
INTERACTIVE WORKSHOPS
These workshops are designed to take your conference experience to the next level. Workshops allow you to take the information you gained from the general sessions, and identify and focus on your individual needs and applications. Make the most out of this conference by attending these highly interactive, practical and hands-on sessions. Space is limited to ensure interactivity!

8:30 a.m. to 11:30 a.m.
MORNING POST-CONFERENCE WORKSHOP C
Continental breakfast will be provided at 8:00 a.m. for the morning workshop attendees.
How To Leverage Technology To Manage And
Report Performance Information

Public sector organizations at all levels are feeling the squeeze between rising expectations and shrinking budgets. Stakeholder needs continue to mount, yet financial pressures limit many organizations' ability to increase funding to meet the demands. In the face of these pressures, public sector organizations must find ways to radically improve performance toward their missions, undertaking innovative reforms, and competing or partnering with private sector organizations for the delivery of goods and services.

As part of this shift, public sector organizations have turned to performance management which links together goals and objectives to program execution through performance measures. What role does technology have in this performance management journey? Are desktop tools like Microsoft Word, Excel and PowerPoint robust enough to manage the process or do they create new silos of information and reflect hidden sources of errors? Do organizations have to invest in expensive data warehouses layered with unwieldy IT systems or can they rely on simple-to-deploy solutions that leverage their current investments?

This session will provide you with recommendations and best practices based on the experiences of hundreds of government organizations. Specifically, this workshop will cover how you can use technology to:
  • Transform goal development from its current isolation in the planning office to an exercise that is relevant to more stakeholders, is more interactive, and more explicitly tied to organizational operations
  • Go beyond haphazard measure collection and display to coordinated workflow that supports role-based entry, approval, and the publishing of key performance indicators
  • Change the focus of reporting results so that it includes internal periodic operational performance reviews, not just externally-driven mandates

While this workshop is about technology, it is not about a particular vendor's product.

WORKSHOP LEADER: Ranga Bodla is Senior Director, Solution Marketing, Enterprise Performance Management for Business Objects, a SAP Company. He is chartered with leading the vision for delivery of innovative strategy management products as part of SAP's broader Corporate Performance Management offerings. Leveraging over 12 years of experience in building products for both large and small high-tech companies, Ranga is responsible for bringing relevant and innovative solutions to improve business performance. He is a frequent speaker and contributor to the performance management community having written and presented extensively on numerous topics related to performance management. Prior to joining SAP, Ranga led marketing for Pilot Software (acquired by SAP) as well as held various roles at both Hyperion and IBM.

Testimonials From Past SAP Sessions:

"Best presentation of the conference!"

"Good overview of topic and good for someone new to the strategic planning area."

"This was great! It really helped me understand the madness of our current strategic plan."

"The information was on point and was what I needed. We need to go back and do a strategy map and re-examine objectives in my organization."

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11:30 a.m. to 12:30 p.m.
Afternoon break/lunch on your own.


12:30 p.m. to 3:30 p.m.
AFTERNOON POST-CONFERENCE WORKSHOP D

How To Apply And Analyze Performance Information To Improve Your Decision-Making Capabilities And Program Results

Although performance measurement has important uses in accountability reporting, its real value accrues when performance data is used for decision making. But that does not just happen. Performance measurement data needs to reviewed and analyzed in a way that will quickly identify areas where performance could be improved as well as highlight exceptional performance that could be repeated elsewhere.

Through the use of examples and case studies, in this workshop, you will learn how to:
  • Use the mission statement and logic model as analysis tools, even before performance data is collected
  • Use variance analysis, time series, and linkages among performance measures to pinpoint and understand performance issues
  • Design a process to ensure that performance data is analyzed and used
WORKSHOP LEADER: John R. Allen is a Management Consultant from Toronto with more than 30 years experience in government performance measurement. He has served governments at all levels in both the United States and Canada. Some of John's recent clients include Health Canada, Human Resources Development Canada, Industry Canada, the Department of Foreign Affairs and International Trade, the U.S. Air Force, the State of New York, the provinces of Ontario and Nova Scotia, and many others.

Testimonials From Past John Allen Sessions:

"Thank you for an informative session."

"This was a great session. The wealth of experience of the workshop leader was obvious."

"Excellent information with solid examples and explanations. It generated good,
tangible ideas to take home."

"Great workshop and very good materials and examples."

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