Take performance measurement from complexity to clarity through these interactive workshops guaranteed to jumpstart your conference experience. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common-sense approach to mastering measurement that will enhance your understanding of the informative, case study presentations throughout the entire conference.

How To Develop A Workable And Dynamic Strategic Plan That Integrates Resource Prioritization And Performance Measurement

In an environment of "do more with less," federal managers often don’t have the time, resources, or expertise to develop strategic plans for their programs. If they do, they often don’t have performance measurement and evaluation built in from the beginning – only developing these as management after thoughts.

And how do managers plan, deploy and evaluate in a world that is in constant change and unpredictable? In this session, participants will learn a framework for developing workable and dynamic strategic plans that integrate resource prioritization and performance measurement.

• How to plan in an unpredictable environment
• Different types of results
• Domains of influence and impact
• How to develop measures using the different types of results and domains
• How to create an evaluation strategy
• How to create a culture of measurement

WORKSHOP LEADER: Ted Kniker is an Executive Consultant with the Federal Consulting Group, part of the Department of the Treasury that works with government agencies to improve performance. Mr. Kniker is a recognized expert in planning, evaluation, and creating performance metrics for hard to measure programs. While serving at the Department of State, he achieved the highest international affairs rating on the OMB Program Assessment Tool (PART) and was recognized by President Bush for his contributions in budget and performance integration. He is a frequent and popular presenter on PART, performance measurement and evaluation. Several senior executives have noted Ted’s ability to explain planning and results measurement processes and methods in an easy-to-understand, non-threatening way. In 20 years of public service, he has led offices that have been recognized as best practices. Currently, Mr. Kniker is working with many government organizations as diverse as the Peace Corps, U.S. Patent and Trademark Office, and Departments of Defense and Agriculture. He has also served as a member of the Board of Examiners for the Malcolm Baldrige National Quality Award in 2004 and 2007.

12:30 p.m.- 4:30 p.m.
AFTERNOON PRE-CONFERENCE WORKSHOP B

Performance Measurement: How To Do It, How To Use It

What gets measured, gets done. A sound performance measurement system drives government in a positive direction. It strengthens accountability to elected officials, it demonstrates value for money to taxpayers, and it reinforces and supports modern planning and quality assurance processes. Most importantly, performance measurement is instrumental in improving government performance at the customer, operational and strategic policy levels.

This workshop provides a simple, step-by-step guide to developing meaningful and useful performance measures for government. What is more, it focuses on the use of performance measurement in reporting, decision making, and improving services. This is an intensive, interactive workshop with many examples and case studies from a variety of government agencies. It is guaranteed to jumpstart your understanding of performance measurement and to enhance your conference experience.

• Defining the program mission
• Identifying and classifying program results
• Selecting performance indicators

• Performance planning and reporting
• Linking performance measures to a variety of management processes
• Applying simple, analytical techniques

WORKSHOP LEADER: John R. Allen is a management consultant from Toronto with 30 years experience in government performance measurement. He has served governments at all levels in both the United States and Canada, including the U.S. Department of Energy, the States of Oklahoma, Nevada, and Wisconsin, the Cities of Seattle and Toronto, along with Montgomery County, MD, and many others.