• 16 innovative speakers at your disposal to share their strategies and experiences in performance measurement fundamentals that are already proven to work
• Over 22 hours of intense, interactive learning - we guarantee you will recoup your money spent by implementing just a few of the strategies shared during the conference
• The opportunity to customize your learning by participating in the unique and interactive workshop sessions that will enable you to practice and apply your skills in peer groups -- you will walk away with strategies and tactics that you can begin to implement in your own organization - click here for more information
• An abundance of networking opportunities - be sure to bring plenty of business cards to exchange with your fellow attendees
• A comprehensive overview of performance measurement from leading practitioners like the U.S. Postal Service, Booz Allen Hamilton, Sarasota County Government, U.S. Government Accountability Office, and many more
• Acquiring new knowledge to lead your organization through the imperative, yet sometimes extremely difficult responsibility of ensuring that your organization's strategic plan stays on track
• A complimentary packet of research materials that will serve as a helpful resource long after you have attended this conference
• A formal Certificate of Completion, which documents your training achievement and commitment to continuing professional development

Dear Government Professional:

We are all facing increasing pressure to demonstrate value to our bosses, our bosses' bosses, and our internal and external stakeholders, regardless of where we are in our careers and what level we sit at in our organizations. Much of this pressure stems from the growing emphasis on showing that we are meeting mission objectives and providing good service to our "customers" - however we might describe this within our particular and unique context. With increasingly tight budgets, we are also forced to make tough funding decisions and need ways to prioritize and assess the quality of the services that we provide.

Federal government executives will recognize some of the formal manifestations of our increased interest in assessing and measuring the value of our work in the Government Performance & Results Act (GPRA) and, more recently, the President's Management Agenda (PMA) and the Office of Management and Budget's (OMB) Program Assessment Rating Tool (PART). Also, some of us may recognize the Balanced Scorecard as a powerful performance management tool, first introduced into the private sector, that has been successfully modified and applied to assist mission-focused organizations better determine, assess, and improve performance.

WHY CAN'T YOU MISS THIS CRITICAL CONFERENCE?

Whether you are from federal, state or local government, you will benefit from the experiences and practical advice of your peers to help you implement and manage your own performance measurement system and ensure results.

Faced with a barrage of new initiatives designed to better assess performance; in the midst of decreasing budgets, along with increasing scrutiny from executive, legislative, and internal and external watchdog groups; we can often feel overwhelmed and become paralyzed to the point of non-action.

This conference is designed to help you work through these very challenges. Together, we will discuss new imperatives in performance management and how specific agencies and organizations are responding. Speakers will describe the challenges they have faced as they look to become more performance-focused and responsive in an era of increased scrutiny. Topics will cover the broad spectrum of improvements to people, processes, and the technology needed to set up and successfully run a performance management program.

HOW WILL THIS CONFERENCE HELP YOU & YOUR AGENCY?

• U.S. Postal Service achieved record service performance and customer satisfaction levels, increased productivity while keeping prices below the inflation rate, and utilized a balanced scorecard approach to improve and measure their performance
• Sarasota County, Florida integrated the elements of strategy, budgeting and performance management into one centrally managed system
• City of Baltimore, Maryland's Citistat management approach has led to a more efficient use of government’s limited resources and enhanced quality of life for the city's residents