INTERACTIVE POST-CONFERENCE WORKSHOPS
These interactive and practical workshops are designed to take your conference experience to the next level. Post-conference workshops allow you to take the information you gained from the general sessions, and identify and focus on your individual needs and applications. Make the most out of this conference by attending these highly interactive, hands-on sessions. Space is limited to ensure interactivity!

8:30 a.m. to 11:30 a.m
POST-CONFERENCE WORKSHOP C

Continental breakfast will be provided at 8:00 a.m. for Workshop C attendees.

Taking Your Online Community Communications To The Next Level: Fostering Spontaneous, Knowledge-Based Collaboration That Will Connect Your Entire Organization And Maximize Productivity

Can organizations build web communities with predictable success? This workshop calls on experiences of building ion (the institute online network) - a collection of web based communities for the Institute of Chartered Accountants in England and Wales (ICAEW) member network - as well as other communities powered by WordFrame, and the available research material.

In this workshop, we will use direct experiences to provide a set of guidelines to help you start and manage a successful and sustainable web community. New communication and organizational tools will allow your organization a more spontaneous, knowledge-based collaboration.

• Build better web communities
• Find and connect with the right expertise inside your organization
• Create and comment on blog posts to share and discuss ideas and information
• Use wiki pages to collaborate on document creation
• Upload and share conventional documents, presentations and spreadsheets
• Share news, events, links to useful resources or ask questions in a poll
• Organize content and collaboration in public or private groups in the structure or hierarchy that works for you
• Create a secure environment that can be used in different ways by different people internally and externally, so you can really connect your team with your customers, partners and advisors

WORKSHOP LEADER: George Athannassov, Co-founder of ITBrix and creator of WordFrame Community Platform, started his first private company in 1993 and since then, has constantly been involved in the IT sector. ConsultCommerce and ITBrix, companies where he is a managing partner, have over 20 applications and online services that have over 25,000 customers spread all over the world.

How To Create A Successful Intranet Social Media Strategy: Anticipating The Hurdles And Naysayers While Keeping Your Wits And Achieving Success

Web 2.0 and social media continue to be all the rage. "We need wikis, blogs, and social networks, everyone's using them!" "No we don't, it's too distracting, and furthermore, we don't need it." The arguments can be heard almost daily in meetings across government organizations, made even more complicated by employees who've adopted social media outside work as a way of life juxtaposed with organizations triaging information management needs and tool investments.

Social media efforts in organizations continue to struggle when they exist as islands, in isolation despite tools employees and managers must use already. Tying together your organization's different information management needs and mission objectives with social media capabilities is the key to success.

• Define clear objectives and actionable goals while still promoting the organic growth Web 2.0 fosters
• Handle discussions around antagonists such as "it will just distract employees" and protagonists such as "it's free"
• Capitalize on existing tools and assets to use as starting blocks
• Avoid common tool selection mistakes by considering tool capabilities, hosting options, and total cost of ownership
• Overcome and manage critical aspects such as security and privacy concerns and how they affect social media adoption

WORKSHOP LEADER: Kate Walser, Sr. User Experience Designer, at SRA International, Inc., works with organizations to foster interaction, knowledge sharing, and collaboration among stakeholders, both internal and external, whether employees, partners, or customers.

Testimonials From Past Kate Walser Sessions:

"Excellent, well organized presentation; good info…flexible on feet with questions. Really engaged the audience valued the discussions. Thank you."

"Kate was fantastic!!"

"Excellent – this session was very informative with useful ideas to take back to the office."