8:00 a.m.
Registration & Continental Breakfast

8:30 a.m.
Chairperson's Welcome & Opening Remarks

Paul Vogelzang, Senior Vice President, Director of Persuasive Technologies
PORTER NOVELLI

8:45 a.m.

How To Make Your Intranet 2.0 Accessible: Meeting Section 508 When Using Intranet 2.0 Collaborative Tools

In this session, presented by the U.S. General Services Administration (GSA), you will learn how to overcome the accessibility, Section 508, and relevant legal concerns of using Intranet 2.0 technologies such as wikis, blogs, and collaborative software can bring unique challenges to persons who have disabilities and how your organization can effectively level the playing field for your intranet users.

Other new collaborative technologies will also be addressed, including content sharing sites and virtual worlds. This session will also include examples of best practices relating to how federal agencies are making Web 2.0 accessible. You will also leave this session with a greater understanding of the resources available to place accessibility requirements into your contracts for intranet 2.0 technologies.

• Basics of intranet 2.0 Technologies
• Existing policy laws
• Examples of intranet 2.0 challenges (and opportunities)
• Resources for procurement of Web 2.0 technologies

Terry Weaver, Director for IT Accessibility and Workforce Division,
Office of Governmentwide Policy
U.S. GENERAL SERVICES ADMINISTRATION

Alex Koudry, Accessibility Expert with Office of Technology Strategy,
IT Accessibility and Workforce Division
U.S. GENERAL SERVICES ADMINISTRATION

9:40 a.m.

Speed Networking
Become acquainted with your fellow conference attendees in this fun and fast-paced forum.

10:10 a.m.

Morning Refreshment & Networking Break

10:40 a.m.

How To Transform Your Intranet Using Microsoft SharePoint While Increasing Productivity And Empowering Your Workforce

How do you transform a no-rules 'Wild West' intranet into a tool the entire workforce uses to increase productivity and information distribution? You start with belief that the workforce is a very powerful source for business success. Put web-based tools into their hands instead of a few technological 'Sheriffs'.

The original Virginia Department of Transportation intranet was built without a plan. It was grown by tech-savvy individuals as an information resource for specific locales. Eventually there were 10 different intranets, no common look, and duplicate or contradictory information.

• Envision your intranet
• Design a standard but customizable interface that is easy to use
• Recognize that the increasingly tech-savvy workforce is a resource for building and maintaining the intranet
• Improve the intranet through upgrades, in-house development, and the freedom of collaboration

John J. Nahm, Project Manager, Information Technology Division
VIRGINIA DEPARTMENT OF TRANSPORTATION

11:35 a.m.

Re-Building And Maintaining An Intranet Across Your Organization: Key Factors To Success

A cross-functional team at the American Diabetes Association (ADA) completely rebuilt its Intranet two years ago, and their "MyADA" site has now become a critical business tool for the nonprofit organization.

Featuring content for ADA's many departments as well as important services for employees, MyADA is also a place where staff can share documents with project teams and build online forms to collect data. This year ADA will bring its volunteers into the site to share common resources.

A key factor in the success of the project has been the shared responsibility and ongoing collaboration among IT, communications, and other departments. Each department is responsible for keeping its content up-to-date. The Communications Department educates and informs staff and volunteers about the features and benefits of the site, and trains staff to manage content. It also works with IT to plan upgrades and site enhancements.

In this session, you will learn about the important steps in the process to refresh or rebuild your Intranet, including critical decision points before you start to build, and how to keep the content up-to-date and employees engaged after it launches.

• Sharing responsibility among IT, communications, and other departments
• Engaging employees throughout all project phases and keeping them engaged
• Getting support from senior leadership and key stakeholders

Rob Cork, Director, Internal & Volunteer Communications
AMERICAN DIABETES ASSOCIATION

Join a group of your colleagues for lunch with an informal discussion facilitated by one of our expert speakers. Take this opportunity to connect with others in a small, interactive group setting to network and brainstorm solutions to your most pressing social media concerns.

2:00 p.m.

Taking Control Of Collaboration: How To Effectively Implement And Manage Web 2.0 Technologies For Your Intranet's Content Management System

Web 2.0 technologies provide end-users with the ability to easily collaborate and publish content to the Web. Intranets are the perfect environment for the use of collaborative and self-publishing technologies; but, if the process by which content is managed using these technologies is not effectively governed, your intranet content can quickly become unmanageable.

If your agency uses or is planning on implementing a Content Management System (CMS), it can be a challenge to determine which content should be managed within your CMS as opposed to other collaborative publishing tools such as wiki's, SharePoint and self-publishing tools like blog applications.

In this session, you will gain an understanding of how the U.S. Department of the Treasury is tackling these important issues while cleaning up content on their intranet, redesigning their site, and implementing a CMS, and how you, too, can take these valuable lessons back to your own organization.

Dana Hallman, Web and Electronic Publishing Services Manager
Office of the Comptroller of the Currency
U.S. DEPARTMENT OF THE TREASURY

3:10 p.m.

How To Overcome The Legal And Governance Barriers Your Organization Faces While Trying To Successfully Create Diverse, Government 2.0 Communities Of Interest

The Federal Government is being swept up by the transformational impact of the Internet just like commercial companies and society at large. However, like any government organization it is faced with cultural issues that make implementation and usage difficult, with legal and regulatory requirements that can act as barriers to action.

Over the last year the Department of Transportation has established a citizen-facing Secretarial Blog, created a pilot artificial classroom called DOTWorld, bought islands in Second Life to experiment on, and is setting up internally and externally facing wiki's to pull together a number of diverse communities of interest.

• Realizing the influence your IT Department has on creating and maintaining Government 2.0 initiatives
• Mastering the challenges government organizations face initially or eventually in dealing with privacy and security issues
• Overcoming governance challenges in a distributed organizational environment
• Making a blog a more powerful tool for your organization
• Distinguishing the issues that government partners will face and how to involve them as participants in this marketplace

Dan Mintz, Chief Information Officer
U.S. DEPARTMENT OF TRANSPORTATION

4:05 p.m.

Increasing Your Intranet's Usability, Presence & Personality: Taking Employee Engagement To The Next Level By Using Social Media And Other 'Live' Tools

The Environmental Protection Agency's (EPA) current intranet is cluttered and cumbersome to navigate reflecting the use of old technology resulting in a difficult-to-navigate experience. Even seasoned employees are unaware about how to use some of the intranet's functions.

The EPA's plan to redesign their agency-wide intranet, called EPA@Work, will provide a simpler and more usable design where navigation is more intuitive using portal technology. They have divided their intranet presence into various sections, anticipating that employees will "live" in these areas. Also, they plan to integrate personalization using iGoogle gadgets to reflect employees' needs and RSS feeds to display agency-wide news, while investigating appropriate instant messenger and electronic conferencing tools to round out the suite.

The EPA has also launched wiki and blog tools on their platform infrastructure for Internet (reserved for special use at this point) and Intranet purposes. Recently, they converted their static human resources "blog" to real blogging software. There are a number of intranet wikis and blogs that the EPA has launched since March 2008.

• Management support for your intranet 2.0 project and involving the right people and departments
• Dealing with personalization issues
• Using wikis and blogs to take employee engagement to the next level

Mike Weaver, Agency Intranet Manager
U.S. ENVIRONMENTAL PROTECTION AGENCY

5:00 p.m.

End Of Day One

5:10 p.m.

Networking Reception: Please Join Us!

We invite you to join us for a drink as you relax with your peers. All conference attendees and speakers are welcome to join us for this special opportunity to continue networking. Don't miss this chance to benchmark new ideas over complimentary drinks!

Sign up during the day for dinner with a group. Take advantage of DC’s fine dining while you continue to network with your colleagues.