Dear Federal, State and Local Government Communications Professionals:
As social media moves from being a communications tool to occupying a more central role within agencies’ operations, it is imperative for social media professionals to understand the new landscape of participation. More than ‘engagement,’ which defies precise definition or metrics, ‘participation’ has clear steps and accurate ways to gauge success.
The International Association for Public Participation (IAP2) Spectrum of Public Participation describes a continuum of goals: inform, consult, involve, collaborate, and empower. And as one of the most widely-used frameworks for citizen (or employee) participation, it will serve as the organizational model for this updated social media in government program.
How Will This Conference Help You And Your Organization?
During the course of two days of workshops and two days of presentations, you will learn how government agencies are currently executing on each of these goals, what tools work best for each level of participation, the risks and rewards each activity presents, and the resources necessary for success.
Specifically, you will hear proven strategies and practical experiences, firsthand, from leading organizations and practitioners, on how to engage citizens and stakeholders by using new media and traditional channels to improve your communication initiatives and practices, including how the:
- U.S. Geological Survey improved customer service and response time through the use of Twitter
- Recovery Accountability & Transparency Board has found their niche audience and successfully had their message heard above the social media chatter
- U.S. Army Public Affairs has successfully mastered the act of balancing security and open communication when operating in the social media space
Equally as important, this training will have a number of networking events, where government employees can talk with one another, and with their private-sector counterparts, about the challenges they are facing—and the creative solutions they are developing—to meet growing demands amidst shrinking budgets.
Register today online or call the training hotline at 888-362-7400 to attend A.L.I.'s 35th "Social Media for Government Communications," training this coming February in Washington, DC. This is your opportunity to hear from leading communicators that are already using social media to change the way their organizations operate and how they engage citizens. With the agility and speed of today's Web 2.0, you can guarantee the presentations will be timely and relevant – speakers will need to make changes just hours before they present – you can't beat that!
I look forward to seeing you at this information-packed event.
H. Giovanni Leusch-Carnaroli, Director, Global Public Sector
GRANT THORNTON LLP
P.S. Reserve your spot today to learn how you and your team can better manage your government communications to enhance transparency and improve communication. Register 3 people and get the 4th for FREE! Click here for more information or call (888) 362-7400 to register today.
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