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PRE-CONFERENCE WORKSHOPS: Monday, September 15, 2008

Take social media from complexity to clarity through these interactive workshops guaranteed to jumpstart your conference experience.
These workshops are a great opportunity to advance your learning and network with fellow attendees while taking a hands-on, common sense approach to mastering social media that will enhance your understanding of the informative, case study presentations throughout the entire conference.

Choose A or B or BOTH for maximum value and learning

9:00 a.m. to 12:00 p.m.
MORNING PRE-CONFERENCE WORKSHOP A

Registration and continental breakfast will begin at 8:30 a.m.
for the morning workshop attendees.

Making Social Media Work For Your Organisation:
Demystifying The World Of Web 2.0 And Developing A Strategy That Really Works

While two-way communication has long been the Holy Grail for communicators inside and outside government, social media has now made it possible. The world of Web 2.0 – which includes everything from networking sites like Facebook or LinkedIn, content sharing sites like Flickr or YouTube, "aggregation" tools like RSS feeds or Friendfeed, collaborative tools like wikis, and personal publishing tools like blogs and podcasts – has become both a blessing and a curse for communications professionals. It is a blessing, because these tools and tactics have created uncountable new ways of communicating directly with stakeholders; a curse, because the tools also allow those stakeholders to communicate with each other, and you, on an equal footing.

So what's a communications professional to do? There are four basic ways of dealing with social media: ignore it, monitor it, respond to it, and initiate your own conversations.

In this interactive workshop, we will explore the various ways of using social media and how your organisation can begin using these indispensible tools, including how to:
  • Assess the cost of ignoring the conversations that are already going on about your organisation
  • Explain the impact of social media on your organisation to senior management
  • Learn how to monitor social media and begin to assess what is being said about your organisation
  • Develop and implement a social media strategy for your department

Get an instant assessment of how you can use these tools NOW to increase your productivity and add value to your organisation.

WORKSHOP LEADER: Bob LeDrew is a Senior Consultant at Thornley Fallis Communications, one of Canada’s leading communications companies focusing on social media. Bob became Canada’s first PR blogger in April 2003 when he created Flacklife. Bob has more than 20 years experience as a journalist and public relations practitioner, and has worked in the university sector, for government agencies, and now as a consultant for a number of government and private-sector organisations.

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12:00 p.m. to 1:30 p.m.
Afternoon break/lunch on your own.


1:30 p.m. to 4:30 p.m.
AFTERNOON PRE-CONFERENCE WORKSHOP B


How To Identify The Right Open Source Options For Your Organisation's Social Media Strategy - - And Build Your Own Requirements Matrix

There are a plethora of tools and applications out there which offer various solutions for social networking needs. Many of the most popular options are Open Source, which means there is no licensing cost to set them up or use them. This removes a potential hurdle in implementation, as setup costs are substantially reduced. While the lowered cost of entry is a big benefit, the wide variety of options can lead to analysis paralysis in determining what systems are right for you. Not all tools will provide the social media features you are looking for.

This workshop will offer a process which will allow you to accurately identify the systems that are right for your organisation's needs. We will work hands-on with some of the technologies, and explore how different applications deliver the same features. We will then dig into how you can identify which sets of features are right for your organisation's needs, and give you the tools to identify the software which delivers them best for you.

In this workshop, you will leave with an understanding of:
  • What features make up a social networking application
  • Current Open Source offerings
By the end of the session, you will be able to build your requirements matrix, with special focus on:
  • Audience - Who will be using the tools?
  • Editors - Who will be managing and monitoring the content of the tools?
  • Administrators - Who are the decision makers or business owners?
  • Organisational goals - What are the goals that the tool is being used to meet?
  • Additional considerations - cost, hosting, maintenance, etc.
  • Matching your requirements with the market
  • Staffing and following through with your team

WORKSHOP LEADERS: Marquis Côté and Jason Prini are partners at digitalOttawa. digitalOttawa delivers eCommunications services and strategies for public sector organizations. They create a foundation with governance review, education and change management and then build project-specific tools to help meet and exceed mandated goals with sustainable solutions.

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