How To Leverage Technology To Manage And
Report Performance Information
Public sector organizations at all levels are feeling the squeeze between rising expectations and shrinking budgets. Stakeholder needs continue to mount, yet financial pressures limit many organizations' ability to increase funding to meet the demands. In the face of these pressures, public sector organizations must find ways to radically improve performance toward their missions, undertaking innovative reforms, and competing or partnering with private sector organizations for the delivery of goods and services.
As part of this shift, public sector organizations have turned to performance management which links together goals and objectives to program execution through performance measures. What role does technology have in this performance management journey? Are desktop tools like Microsoft Word, Excel and PowerPoint robust enough to manage the process or do they create new silos of information and reflect hidden sources of errors? Do organizations have to invest in expensive data warehouses layered with unwieldy IT systems or can they rely on simple-to-deploy solutions that leverage their current investments?
This session will provide you with recommendations and best practices based on the experiences of hundreds of government organizations. Specifically, this workshop will cover how you can use technology to:
- Transform goal development from its current isolation in the planning office to an exercise that is relevant to more stakeholders, is more interactive, and more explicitly tied to organizational operations
- Go beyond haphazard measure collection and display to coordinated workflow that supports role-based entry, approval, and the publishing of key performance indicators
- Change the focus of reporting results so that it includes internal periodic operational performance reviews,
not just externally-driven mandates
While this workshop is about technology, it is not about a particular vendor's product.
WORKSHOP LEADERS: Ranga Bodla is Senior Director, Solution Marketing, Enterprise Performance Management and Governance, Risk and Compliance for SAP BusinessObjects Division. He is chartered with leading the vision for delivery of innovative strategy management products as part of SAP's broader Corporate Performance Management offerings. Leveraging over 12 years of experience in building products for both large and small high-tech companies, Ranga is responsible for bringing relevant and innovative solutions to improve business performance. He is a frequent speaker and contributor to the performance management community having written and presented extensively on numerous topics related to performance management. Prior to joining SAP, Ranga led marketing for Pilot Software (acquired by SAP) as well as held various roles at both Hyperion and IBM.
Mike Bettencourt is a Solution Manager, Enterprise Performance Management for Finance at SAP BusinessObjects Division. Leveraging over 12 years of experience in building products and delivering solutions for both large and small commercial and public sector organizations, Mike is responsible for translating and driving relevant and innovative requirements that improve business performance into usable software. Bettencourt has spoken with and presented to 100s of organizations on numerous topics related to Performance Management. Prior to joining SAP, Mike held several roles in Sales and Professional Services for Pilot Software (acquired by SAP) as well as Oracle.
Testimonials From Past SAP Sessions:
"Best presentation of the conference!"
"Good overview of topic and good for someone new to the strategic planning area."
"This was great! It really helped me understand the madness of our current strategic plan."
"The information was on point and was what I needed. We need to go back and do a strategy map and re-examine objectives in my organization."
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