Take performance measurement from complexity to clarity through this interactive workshop guaranteed to jumpstart your seminar experience. This information-packed session is a great opportunity to network with fellow attendees while taking a hands-on, common-sense and practical approach to mastering measurement that will enhance your understanding of the informative, case study presentations throughout the entire seminar.

*** Choose A or B or BOTH for Maximum Value and Learning ***

How To Integrate A Successful Performance Management Plan Into Your Organization -- From Performance Measurement To Performance Alignment

This workshop is designed to enhance your understanding of performance management concepts and to introduce the value of aligning core management perspectives like risk, project and resource management around a central performance logic model to enable active monitoring of organizational performance. This session will build on the concepts of Logic Models which have become the foundation of planning and reporting across the Government of Canada. This workshop encourages engagement and discussion around the development of good performance measures and their use in aligning your organization’s planning process through hands-on breakout exercises.

This session will provide you with the basic fundamentals you need to integrate a successful performance management plan into your organization, including and overview of the following areas:

11:30 a.m. to 1:00 p.m.
Afternoon break/lunch on your own.

1:00 p.m. to 4:00 p.m.
PRE-SEMINAR AFTERNOON WORKSHOP B

Take Your Performance Measurement & Management Program To The Next Level: Leading Organizational And Cultural Change To Drive Performance

The most brilliant performance measurement and management program is ineffective if it is not fully implemented, and many programs that are implemented do not deliver the expected results. This is because successful implementation often requires significant change in the organizational culture and employee behavior, an aspect that is often underestimated in implementation efforts.

Public sector managers have a critical role to play in leading and facilitating these types of change. But how do you lead organizational change when you are stretched to the limit just to maintain high quality services in a time of fiscal restraint? How do you implement new ways of working in a bureaucracy designed for stability? What change leadership practices can be most effective in a government context?

This hands-on workshop will draw on the latest thinking in change leadership and cultural transformation from a variety of sources. You will advance your performance measurement and management initiatives by exploring these questions in interactive learning activities that will increase your ability to:

• Articulate compelling objectives that will effectively guide change efforts
• Identify and understand the forces working for and against organizational and cultural change
• Select tools and approaches that are most appropriate for your organizational context
• Strategically focus change management and leadership activities to address potentially limiting values and behaviors

WORKSHOP LEADERS: Joanna Barclay is a Senior Organizational Development Consultant and Cultural Transformation Practice team member at Intersol Group Ltd. Intersol helps public and private sector organizations leverage the knowledge, experience and expertise inherent in their own people to achieve strategic and operational alignment. With over 25 year years of experience in working with management teams, planning for and implementing change, she has a wealth of practical experience to share in the areas of leadership and team development, cultural transformation, strategic planning, change management, and training. 

Lise Hebabi is a Senior Consultant and Change Management Practice Lead at Intersol Group Ltd. She has been active in human resources, organizational development and facilitation for over 20 years. Her practice areas include change management, strategic planning, team development, conflict transformation, and communication skills training and coaching.

These workshops are designed to take your seminar experience to the next level. Post-seminar workshops allow you to take the information you gained from the general sessions, and identify and focus on your individual needs and applications. Make the most out of this seminar by attending these highly interactive, hands-on sessions. Space is limited to ensure interactivity!

*** Choose C or D or BOTH for Maximum Value and Learning ***

Performance-Based Budgeting: How To Link Your Results To Resources

In public sector organizations, there is an active initiative to link performance measurement to resource allocation. However, this process is not as straightforward as it is in the private sector – there is no bottom line by which we can compare alternative investments.

• Structuring budgeting and performance measurement so that they support organizational priorities
• Assessing the adequacy of budget requests – is the right information provided, and your planned performance realistic?
• Analyzing budget requests using methods such as time trend, variance analysis, benchmarking, incremental comparison, and interrelated performance measures
• Building a sound business case to advocate for resources
• Coping with declining budgets
• Comparing contracting out to in-house service delivery
• Incentive funding

This interactive workshop will highlight government examples and case studies to illustrate the concepts presented and provide you with the opportunity to practice applying the tools for linking results to resources.

WORKSHOP LEADER: John R. Allen is a Management Consultant from Toronto with 30 years experience in government performance measurement. He has served governments at all levels in both the United States and Canada, including Health Canada, Citizenship and Immigration Canada, Industry Canada, the Department of Foreign Affairs and International Trade, the provinces of Ontario and Nova Scotia, and many others.

Testimonials From Past John Allen Sessions:

"Great jump start to the conference."

"Helpful ideas for developing and linking performance measures! Thanks!"

"John is very knowledgeable and interacts well with the workshop participants. I appreciated the application of performance measurement concepts to government. Great job!"

"Thank you!! Excellent presentation and speaker. The handouts were great."

"John was an excellent presenter. He expertly used his experience/knowledge to help participants understand the power of performance measurements."

11:30 a.m. to 1:00 p.m.
Afternoon break/lunch on your own

How To Leverage Benchmarking As A Key Component To Delivering Real, Sustainable Performance Improvements

More than ever before, obtaining funding for initiatives is under heightened scrutiny. By adopting a rigorous framework for delivering value, top performing organizations can nearly double the likelihood that they will complete projects on-time, within budget and achieve the promised results. Transforming project management into true value management starts with analyzing current performance, identifying areas for improvement and building a business case for investing in programs to make these improvements. The second step is identifying the best Key Performance Indicators (KPIs) to manage and track performance improvements. Finally, ongoing performances assessments help ensure the improvements are sustainable.

A critical element in value management is the use of benchmarking - a process which enables continuous improvement through ongoing performance measurement. Incorporating benchmarking into your overall performance management program is important as it helps you target what does and does not work well, supports the identification and adoption of best practices and provides evidence to facilitate informed decision making.

• Identify and prioritize opportunities
• Establish a performance baseline prior to engaging in any process improvement exercises
• Compare performance both internally and externally to peers
• Manage on-going performance management with year-over-year comparisons or dashboards for continuous improvement
• Prove the success of your programs by quantifying the performance improvements delivered

While this workshop is not about technology, and not about a particular vendor's product, the workshop will include a brief demonstration of the SAP® BusinessObjects™ Strategy Management / Value Engineering solution as an example of how such a vehicle can jumpstart performance improvements.

WORKSHOP LEADER: Malcolm Faulkner is a Director within the SAP BusinessObjects Solution Marketing Team. In this role he is responsible for defining and driving a vision for innovative strategy management solutions that are part of the SAP BusinessObjects Enterprise Performance Management portfolio. Over the past decade, Malcolm has designed and developed numerous solutions for improving business performance across multiple industries. He has written and presented on both technical and business related performance management topics in a variety of forums to numerous audiences.

Testimonials From Past SAP BusinessObjects Sessions:

"The workshop was very well presented; an engaging presentation,
given at an appropriate level."

"This was great! It really helped me understand the madness of our current strategic plan."

"The information was on point and was what I needed. We need to go back and do a strategy map and re-examine objectives in my organization."