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Performance Alignment:
How To Cascade Strategy Throughout Your Organization

The goal of performance management is to align execution with strategy throughout the organization. Too often, however, organizational strategy is limited to a few top-level goals while financial and operational measures used day-to-day are isolated in functional silos. Cascading goals and measures from the top level of an organization throughout all levels of an agency ensures every-day, bottom-line management.

Using real-world examples in this informative and insightful workshop, you will gain the knowledge necessary to:

• Understand the different styles of cascading and when each one is appropriate to use
• Determine where in an organization to begin to cascade
• Maximize accountability and transparency throughout the organization

WORKSHOP LEADER: Jonathan Becher, VP/GM of Strategy Management at SAP Labs U.S., is chartered with the go-to-market of SAP Strategy Management, the first application in a new suite of performance management solutions from the world's largest enterprise application software company. Becher joins SAP from its acquisition of Pilot Software where he was President and CEO. He is a frequent speaker at industry conferences, an active member of the performance management community, and author of multiple papers on a wide range of subjects, including a popular performance management blog (http://alignment.wordpress.com). Prior to Pilot Software, Becher was CEO and president of Accrue Software, the leading Web site analytics company; and president, CEO and co-founder of NeoVista Software, the leading data mining company. Earlier in his career, he held a variety of senior roles at MasPar Computer Corporation. Becher completed his Master of Science degree in computer science from Duke University and a Bachelor of Science degree in computer engineering from the University of Virginia.

Testimonials From Past Jonathan Becher Sessions:

"Good overview of topic and good for someone new to the strategic planning area."

"This was great! Really helped me understand the madness of our current strategic plan."

"The information was on point and was what I needed. We need to go back and do a strategy map and re-examine objectives in my organization."

11:30 a.m.- 1:00 p.m. Afternoon Break/Lunch On Your Own

Many agencies understand the importance of building a performance management program to help them run their agencies. Some may have even begun or completed a performance management initiative. But how do leaders know that a performance management program will do—or is doing— the "right" things for their agency? And, since every agency is unique, just what are those "right" things anyway?

This collaborative workshop will show government executives how to answer these tough questions and more. The two co-presenters will tap into their experience with government agencies and private companies to first postulate and explain the principles of effective performance management—those essential pieces of the performance management puzzle that all initiatives should have. While these principles increase the likelihood of a successful performance management program, they do not guarantee performance improvements in any organization.

Armed with this understanding, the workshop will then turn to an assessment approach based on the SAS Information Evolution Model (IEM). The IEM is a conceptual model used to evaluate and benchmark the maturity of information management practices in any organization. The model describes five levels of organizational maturity in the context of four critical dimensions: Human Capital, Knowledge Processes, Culture & Infrastructure.

This assessment approach is the key to determining "what you don't know" about your organization’s performance.

This interactive workshop session will provide tools, techniques, and leading practices you can use to define your own performance measurement and information management processes. It will provide approaches to ensure performance management efforts – both large and small – achieve the "right" things for your agency. This workshop will also touch on leveraging various software solutions to ensure agency performance improvements are achieved.

• Ensure your agency's performance management program is based on principles of effective performance management
• Baseline your agency's human capital, infrastructure, culture and knowledge process maturity levels
• Analyze and identify desired improvements in your performance management program as well as advance your agency through the maturity levels
• Determine a realistic way ahead to achieve true agency performance improvements

WORKSHOP LEADERS: Dr. Andrew Vogelsang is a Senior Manager at Capgemini Government Solutions, North America. He spent 10 years working on Capitol Hill and the GAO before pursuing a career in management consulting. For the last 9 years, Dr. Vogelsang has been providing performance management solutions to government and private sector clients. His previous clients include Dell Computer, Bank of America, Sun Microsystems, and agencies at the Department of Homeland Security, the Department of Defense, and other companies and agencies. Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, which it calls the "Collaborative Business Experience." Capgemini reported 2006 global revenues of $10 billion and employs more than 80,000 people worldwide. More information is available at http://www.us.capgemini.com/.

Aiman Zeid is a Global Manager for the Business Intelligence Competency Center Program at SAS. He has worked with clients for more than 20 years in information management and business intelligence. He provided solutions to clients in the government sector, finance, life sciences, and pharmaceuticals. Mr. Zeid specializes in applying SAS' Information Evolution Model to evaluate the use and delivery of information for decision making and competitive advantage. Mr. Zeid holds a Bachelor's Degree in Engineering and an MBA from George Washington University. SAS is a leader in Business Intelligence software. It provides software that enables organizations to navigate today's challenges and capitalize on tomorrow's opportunities.