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PRE-CONFERENCE WORKSHOPS: Monday, March 9, 2009

Jump-start your conference experience by attending these interactive workshops. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common-sense approach to mastering the various aspects of human capital management that will enhance your understanding of the informative, case study presentations throughout the entire conference.

Choose A or B or BOTH for Maximum Value and Learning

9:00 a.m. to 12:00 p.m.
MORNING PRE-CONFERENCE WORKSHOP A

Registration and continental breakfast will begin at 8:30 a.m.
for the morning workshop attendees.

Human Capital Management 101: A Step-By-Step Process For Developing And Implementing Strategic Human Capital Plans To Drive Organizational Improvements

This workshop will provide you with an overview of an investment model for human capital planning that has been used successfully by many federal organizations. You will hear about valuable lessons learned from organizations that have successfully used human capital planning to drive organizational improvements.

In this session, you will perform the key steps necessary for creating your own sound human capital plan. Specifically, you will leave this workshop with tips and techniques for:
  • Developing future scenarios impacting your agency workforce
  • Establishing workforce planning parameters for your agency
  • Determining future requirements for your agency
  • Conducting an alternatives analysis to determine which alternatives will have the greatest impact on organizational performance
  • Prioritizing investments to be made in your agency's workforce

WORKSHOP LEADERS: Cathy Kern, M.P.A., is a Senior Consultant at Q.E.D. Consulting, LLC. She has over 20 years of experience in human capital management, performance management, strategic planning, and leading successful organizational transformation efforts geared at a results-driven focus. Her recent efforts have focused on guiding the development and implementation of human capital plans and initiatives for government organizations and providing a wide-array of management consulting services to federal agencies and non-profit organizations. Cathy has over 25 years of federal government experience and brings that expertise with her as she works with clients such as the Federal Aviation Administration, the Office of Personnel Management, the U.S. Patent and Trademark Office, and the American Lung Association.

Donald Smith, Ph.D., is also a Senior Consultant at Q.E.D. Consulting, LLC. He has more than 20 years of experience conducting, managing and evaluating projects focused on improving the effectiveness of individuals and organizations. His areas of expertise include workforce planning, competency assessment, program evaluation, management and leadership development, instructional design and development, and business process reengineering. Most recently he has worked closely with clients including the Federal Aviation Administration, the Office of Personnel Management, the National Oceanic and Atmospheric Administration, the Federal Emergency Management Agency, U.S. Customs and Border Protection and the Environmental Protection Agency.

Testimonials From Past Cathy Kern Sessions:

"Great examples. Thanks for the helpful handouts."

"Good presentation."

"The workshop was very understandable."

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12:00 p.m. to 1:30 p.m.   Afternoon break/Lunch on your own


1:30 p.m. to 4:30 p.m.
AFTERNOON PRE-CONFERENCE WORKSHOP B


How To Develop, Use, And Communicate Human Capital Metrics: Using Dashboards To Create An Efficient And Effective System That Adds Value To Your Organization

Management in government departments as well as the private sector is more attuned than ever before to the value of managing human capital in a thoughtful and effective way. This places on HR and Personnel Managers the job of demonstrating the return on investment (ROI) of human capital processes. How does the increased focus on human capital help the mission of a department, the morale of its workforce, the financial management and results of the enterprise?

Fortunately, there is a new generation of clear and straightforward human capital metrics that will help you tell a convincing story about the value that human capital processes are providing to your management and your department. These metrics create a welcome transparency about future workforce needs, the cost of recruitment and talent replacement, and the perception of Personnel on the part of your internal customers. Even better, the metrics can be assembled into a "dashboard" that shows all these key metrics in one place, much like the dashboard of your car.

This hands-on session will introduce you to compelling metrics and the best ways to package the data for your management. In this workshop, you will learn about and be able to take away with you:
  • A measurement framework for your human capital processes and infrastructure
  • Knowledge of specific tools, like the Human Capital Scanner, that can easily pull together high-impact data
  • A management reporting framework that will enable your leadership to much more clearly understand and appreciate the ROI on human capital and the essential value you and your HR colleagues provide to the enterprise

WORKSHOP LEADER: David H. Jackson, PhD, is a Principal in the Global Communication Practice of Mercer. David has more than 25 years of experience in communication, including working with a variety of public-and private sector organizations.

Testimonials From Past David Jackson Sessions:

"Great presentation style and technique. Interesting content."

"Extremely knowledgeable presenter. Very interactive. Obtained tools/ideas I could use."

"This presentation was right on point. This was exactly what I was interested in. He did a great job and would love to sit in on more of his presentations."


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