Written by Catherine Andrews, April 5, 2018. Today we’re used to engaging with government by tweeting, email, web surveys and more. But take a step back and think to 100 years ago—nothing was the same. The only way to interact with your government was to write letters, visit city hall in person or attend open
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Written by Andre Eggert | Granicus With video increasingly becoming the content of choice for consumers, it’s important to make sure that information is accessible to everyone. A great way to do that is providing closed captioning on all of your video. Need more convincing? Here’s just a few reasons to consider it. It helps
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Written by Kathryn Stokes, NAGC President Crisis communications planning has never been more important than it is today. The proliferation of social media has the ability to turn any event into an out-of-control news cycle in the blink of an eye. Social media may not be the culprit, but more often these days, groups use
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Are you looking for cost-effective ways to engage your employees and achieve mission-critical results? Then this internal communications training is for you! Join your peers for the Strategic Internal Communications for Government training, April 17-19, 2018 in Washington, DC. Designed for internal communication professionals across both federal and state government agencies, you’ll leave equipped with
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Written by Mira Sleilati. Last week I had the opportunity to present at ALI’s Strategic Internal Communications in Government Conference, alongside of a great group of professionals who have dedicated their careers to serving city, state and federal-level government agencies and organizations across the country. We spent two days learning about our shared experiences and
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By Granicus. We here at Granicus know defining key performance indicators (KPIs) is the cornerstone of completing successful projects, such as increasing public engagement or building brand awareness, that are on time and within budget. Without establishing these baselines, we,and our government clients, set ourselves up to be easily misguided, distracted, and unsuccessful. With that
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By Francesca El-Attrash, Granicus Blog. Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Too often, collaboration efforts improve internal operations while
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By Richard Regan, GovLoop. The Chartered Institute of Personnel and Development defines employee voice as the means by which employees communicate their views on employment and organizational matters to their leadership. It is the most direct and effective way to ensure the grassroots part of the organization has just as must say in the organization
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By: Zaid White, Senior Art Director, CHIEF. “Let’s Sidecar” —Admittedly, this is a phrase I have failed miserably at installing into our everyday jargon to describe how designers and developers work together, especially when responsive design is taking shape. And even though we toss the phrase around as more of a joke now to describe
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Written by Francesca El-Attrash Ukaejiofo, Granicus. A true digital transformation starts by looking inward and identifying our missions in government – whether it’s updating citizens of road closures or better promoting a foster care program. We have the tools (cloud computing, social and mobile technology) and the talent to improve the citizen experience. But how
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