In the heels of the 2017 presidential transition, learn practical tips to help you expand your reach and gain the involvement — and trust — of your audience. Learn cost-effective ways to utilize more impactful, compelling & relevant digital communications to relay your messages and information more effectively. Gain an inside look at how other
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Written by Anastasia Crane, Granicus. What’s the first connection you have with citizens? It may be an in-person meeting or a social post, but it’s more likely that the very first time citizens engage with your organization is by visiting your website. Your organization’s website can be one of the most essential tools for meeting
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Written by Kori Schulman, originally published on the White House blog, October 31, 2016. President Obama is the first “social media president”: the first to have @POTUS on Twitter, the first to go live on Facebook from the Oval Office, the first to answer questions from citizens on YouTube, the first to use a filter
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Written by Caitlin Newark, Novetta Solutions Novel biometric technologies are receiving an increasing amount of public attention and news coverage, particularly given the strong uptick in diverse mobile and wearable biometric applications. At a glance, media reporting can often be overly generous with respect to the capabilities offered by these technologies. In February, for example,
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For municipalities, having an active social media presence with relevant content posted regularly can help boost your citizen following. Often times, finding relevant content to help keep your citizens engaged is the primary reason why social media accounts aren’t updated on a regular basis. Having worked with over 2,000 municipalities, CivicPlus has thousands of great
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Written by: Dan Chenok A Citizen-Centric Government experience is going to be the new normal in today’s Digital world. Mark Fisk is the lead author for this article. Mark is a Partner within IBM’s Global Business Services division. I had the privilege of recently attending the Citizen’s Engagement Summit hosted in Washington, DC to learn
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To call the smartphone a revolutionary device is nearly an understatement. The ability to access the Internet from nearly anywhere you happen to be is more than a simple end user convenience, it is a paradigm of thinking that affects web design, finance, marketing, healthcare, active living, digital identity and even how we interact with
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Originally posted by Beth Cobert. The results of the 2015 Federal Employee Viewpoint Survey (FEVS) are in and they show that employees across the Federal Government are more engaged in their workplaces and more satisfied with their jobs than they were a year ago. While there is still plenty of room for improvement, there are
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By Darcie Piechowski, the Social Media & Innovation Fellow for the IBM Center for the Business of Government The immediate access to citizen feedback rendered possible by our digital world presents new and faster means for government organizations to improve their services. While the government recognizes the importance of obtaining public feedback and is beginning
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By Caitlin Newark, Novetta Nexus The degree of interest in applications involving “cognitive fingerprints” has taken off in recent years, spearheaded in large part by government-sponsored research initiatives such as the Defense Advanced Research Projects Agency (DARPA) Active Authentication program, which has facilitated the exploration of numerous novel, multimodal behavioral and cognitive biometric authentication systems by
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