By Tribe Inc. Every company has a good story to build on. Some may think they don’t, but when you dig deep into the process that resulted in your organization’s current level of success, you realize there are important moments people can relate to and empathize with. It’s these singular moments that bring uniqueness to
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By Anne Carrie, Gravity Digital. According to the US Census Bureau, Millennials (ages 18-34) are now the nation’s largest generation, having surpassed the baby boomers (51-69). This so-called “drive-thru” generation has grown up using smartphones, going to Starbucks, and ordering Netflix from their Ipads. It is the age of on-demand, and there is the expectation
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By Lise Michaud, Founder of IC Kollectif The internal communication profession faces turbulent times and the role of IC practitioners may well be at a turning point. Caught between multiple increasing challenges brought about by the impact of technology, the convergence and integration of communication disciplines and over-riding agendas like employee engagement and advocacy, the
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By Francesca El-Attrash, Granicus Blog. Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Too often, collaboration efforts improve internal operations while
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Posted by Andie Allan, StaffConnect Group The world around us is changing, with most of us wanting access to information and constant communication from wherever we are and whenever we want. The rise of Millennials in the workplace means expectations are also changing around the tools we need to do our jobs effectively. With employee
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Written by StaffConnect founder and CEO, Bulent Osman The recent article from Lord Price Employee happiness is the key to a fairer and more prosperous society refers to the “John Lewis happiness principle” and has got me thinking about the connection between employee happiness and the impact it has on the customer journey. We all know that
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By Cathy Yum, Workplace by Facebook. Workplace makes it easy to share news and updates across your organization and get people to engage in meaningful ways. Try these internal communication best practices that have proven useful for many Workplace communities. Build company culture Live video is a personal and authentic way for your leaders to
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By Paul Barton, ABC, Principal Consultant, Paul Barton Communications, LLC. How do you communicate with employees in the field? That’s been the million-dollar question for many years for internal communication professionals. But advances in mobile technology are making this challenge a thing of the past. Charlie Gilbert One company that has embraced mobile communication technology
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By Gregg Apirian, Managing Director, Vignette. What A Great 3 Days! We recently had the honor of chairing the ALI 7th Annual Intranet & Digital Workplace Summit in San Francisco. It was great to meet all the attendees, but even greater to have walked away knowing that everyone thought the three days we spent together were
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By Richard Regan, GovLoop. The Chartered Institute of Personnel and Development defines employee voice as the means by which employees communicate their views on employment and organizational matters to their leadership. It is the most direct and effective way to ensure the grassroots part of the organization has just as must say in the organization
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