Network With Us!

• Leveraging social media to build engagement and increase your customer base
• Utilize social media platforms including Facebook, Twitter, LinkedIn and blogs, to manage your organization’s reputation
• Demonstrating ROI thought significant partnerships with social networks including Facebook, Twitter and Foursquare
• Developing social media platforms as a customer service tool
• Building a successful team to develop your social media focus
• Leveraging your social media presence into a positive customer relationship management strategy
• Developing an action plan to leverage fast-growing social media platforms
• Adapting your customer experience focus to each social media platform
• Communicating effectively with your audiences
• Developing social media marketing campaigns to reach targeted demographics
• Creating a marketing strategy that can adapt to the rapid change that social media presents
• Leveraging an extensive presence to actively listen and create conversations with your customer base
• Identifying the most effective marketing deployment tactics from the start
• Building your brand through social media
• Determining the right metrics for your key strategies and deliverables

Collaborate Using the Summit Wiki:
All attendees will be invited to
expand their network and continue the conversation in the summit wiki --- an online tool providing speaker materials, additional resources and an opportunity for you to keep in touch and collaborate with your colleagues after the event.

Pepsico (Tropicana Beverages)

Southwest Airlines

IBM

Ancestry.com

Corning Incorporated

Oreck Corporation

New York City Housing Authority

American Airlines

University of Oklahoma

SAP

Royal Caribbean Cruises Ltd.

Reader's Digest Association

Towers Watson

AboutFace Media Inc.

Sinickas Communications, Inc.

Rightpoint

Experiences Unlimited

Supporting Organizations: