10:30 a.m.
The Bottom Line: Calculating The Value Of Your Intranet To Your Organization
Creating something of value is the ultimate goal of your business—and your intranet. To prove its value, you may already be tracking some useful metrics (site traffic, number of files uploaded, adoption rates). But can you prove its value in dollars? Site analytics are useful, but they only tell part of the story. This is where a set of value metrics comes in handy. What about doing a cost savings analysis comparing email to the intranet? Knowing which questions to ask your Accounting team (and other key stakeholders, such as IT) can yield surprisingly simple answers and provide new metrics to gage and quantify the value of your efforts to your organization.
Our goal is to define a set of tools and formulas to help you appraise the value of your intranet—and help you to advocate for resources accordingly. In this session, you’ll learn how to:
- Strategize a set of simple metrics, using both site analytics and auditing tactics
- Utilize a cost of labor metric
- Assess cost savings associated with different technologies (email vs. intranet)
- Assign value to your business processes (manual vs. automated, for example)
- Use surveys to support value assumptions
- Use metrics to support budget requests
Gail Berrigan, Director, Organizational Communications, Human Capital & Development
The Humane Society of the United States
11:00 a.m.
Idea Exchange: Questions, Feedback, Collaboration
11:10 a.m.
Morning Refreshment & Networking Break |