Attend this training to learn how to capture the power of social media in your organization, along with helpful tools, tips and techniques to get started, including: |
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Hear practical advice, firsthand, on how to engage your employees and citizens by using social media from leading government agencies and organizations, including: |
- Communicating more effectively and efficiently through the use of social media (blogs, podcasts, Real Simple Syndication (RSS) feeds, video podcasts, and much more)
- Developing a social media (blogging, podcasting, wikis, Twitter, etc.) strategy to drive performance-based communications
- Building senior management support for your social media programs
- Integrating social media tools into your internal and external communications practices
- Creating Web 2.0 policies and guidelines
- Establishing an employee engagement strategy using SharePoint as an effective and measurable communications tool
- Measuring the effectiveness of your social media strategy and determining its value within your organization
- Monitoring social media for your organization, whether you are participating or not
- Demonstrating the Return on Investment (ROI) of your social media program
- Assessing the legal and policy risks of social media
- Using social media tools within the boundaries of government restrictions and firewalls
- Gaining inside knowledge of social media and why it is a crucial addition to your communication arsenal
- Maximizing awareness of your agency's mission to the public
- Overcoming the challenges of implementing social media in a privacy conscious environment
- Utilizing social networking tools as sources of information that the public can use and trust
- Engaging your employees and the public by connecting them to your organization's goals and strategic plan for the future
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City of Ottawa, Ontario
Public Safety Canada
U.S. Department of State
Norfolk County, Ontario
Canadian Internet Registration Authority (CIRA)
Office of the Ombudsman, Ontario
Alberta Environment
Office of the Privacy Commissioner of Canada
Public Service Commission of Canada
Ottawa Public Library
Army Public Affairs, Department of National Defence
Corporation of the City of London, Ontario
Thornley Fallis Communications & 76design
digitalOttawa
Supporting Organizations:
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