Dear Government Communicator:
The policy questions facing the public sector are larger in scope and more complex than ever before and the subsequent answers will have a lasting impact on society. Adding to the challenge is that these questions must be answered against a backdrop of rising citizens’ expectations and in some cases, reductions in budgets. As a result, a more networked model of government is needed. This means being closer to citizens, often delivering outcomes through partners and working in a more collaborative fashion.
Social media provides a platform for operating in a more networked manner and connects people in ways that have historically not been possible. It provides powerful new tools that can help communicate policy choices, build partnerships, and engage citizens. Most importantly, it allows for an approach to service delivery and policy making that is based on collaboration, transparency and participation.
Government organizations are recognizing this opportunity and implementing social media programs that enable them to deliver services more effectively and interact with citizens in a more meaningful way. They are doing so within the unique context of government, recognizing their responsibility to respect the needs and interests of all citizens.
What’s exciting is that innovators at all jurisdictional levels have demonstrated what can work, and what to avoid, when implementing social media within government. Attend this training to apply practical advice and lessons learned from your peers to your agency’s own social media strategies and plan.
This seminar will feature speakers who have tested and proven the power of social media in public sector settings. They will talk about what worked, what didn’t and how to avoid making the mistakes that can lead to failure, including how the:
- Department of National Defence analyzed which social media tools were appropriate in delivering their message to the correct audience
- British Columbia Ministry of Environment encouraged employee collaboration and empowered citizens by using social media
- City of Seattle, Washington integrated social media into both internal and external communication strategies
It's a real pleasure to be chairing A.L.I.’s 25th forum on "Social Media for Government" in Vancouver on April 4-7, 2011, and I hope you'll join me at this outstanding opportunity to meet, mix with and learn from some of the leading government practitioners using social media.
Sincerely,
Andrew Medd, Senior Manager
DELOITTE INC.
Seminar Chairperson
All accredited CPRS members who attend this conference will qualify for 2 Maintenance of Accreditation Units.
P.S. Reserve your spot today to learn how you and your team can better manage your social media efforts that result in maximized communications. Register 3 people and get the 4th for FREE! For more information, call (773) 695-9400 or
click here for details.
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