Take performance measurement from complexity to clarity through these interactive workshops guaranteed to jumpstart your conference experience. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common-sense approach to mastering measurement that will enhance your understanding of the informative, case study presentations throughout the entire conference.

Choose A or B or BOTH for maximum value and learning

8:00 a.m. to 12:00 p.m.
PRE-CONFERENCE MORNING WORKSHOP A

Performance Measurement: How To Do It, How To Use It

What gets measured, gets done. A sound performance measurement system drives government in a positive direction. It strengthens accountability to elected officials, it demonstrates value for money to taxpayers, and it reinforces and supports modern planning and quality assurance processes. Most importantly, performance measurement is instrumental in improving government performance at the customer, operational and strategic policy levels.

This workshop provides a simple, step-by-step guide to developing meaningful and useful performance measures for government. What is more, it focuses on the use of performance measurement in reporting, decision making, and improving services. This is an intensive, interactive workshop with many examples and case studies from a variety of government agencies. It is guaranteed to jumpstart your understanding of performance measurement and to enhance your conference experience.

PARTICIPANTS WILL LEARN:

How to develop performance measures, by:

• Defining the program mission
• Identifying and classifying program results
• Selecting performance indicators

• Performance planning and reporting
• Linking performance measures to a variety of management processes
• Applying simple, analytical techniques

WORKSHOP LEADER: J. André Paradis is Principal of J. André Paradis and Associates. He is a consultant with a senior management background acquired over 29 years in the private sector and 10 years to both the public and private sectors in Canada and the U.S. His broad background includes sales and marketing, strategic planning, general management and performance measurement. Some of André's past clients include the City of Waterloo, Ontario's Ministry of Agriculture, Food and Rural Affairs (OMAFRA), the Université de Moncton, the City of Windsor, and Ontario's Office of Francophone Affairs.

Testimonials From Past André Paradis Sessions:

"This hit the mark of what I wanted from the conference."

"The session was clear, concise, and to the point."

"I liked the analogies given in the session; they made the subject matter more compelling."

"The information shared during the workshop was easy to understand;
simple, straightforward statements."

12:00 p.m. to 1:00 p.m.
Afternoon break/lunch on your own.

1:00 p.m. to 5:00 p.m.
PRE-CONFERENCE AFTERNOON WORKSHOP B

How To Link Strategy, Evaluation, Budgeting And Performance Appraisal Into An Integrated, Results-Based Management System

Unless a strategic plan is implemented at the operational level, it is merely a statement of good intentions. A strategic plan must be translated into operational priorities and budgetary decisions, and in fact linked to managers' performance agreements. Moreover, a performance measurement system is needed that "drills down" into the organisation, driving operational results in support of the strategy.

• Aligning strategic and operational planning
• Budgeting to support the achievement of strategic outcomes
• Reflecting strategic plans in managers’ performance agreements
• Developing a performance measurement system that supports strategic results management

WORKSHOP LEADER: John R. Allen is a Management Consultant from Toronto with 31 years experience in strategic planning and results-based management in government. Some of John’s recent clients include Human Resources and Social Development Canada, Industry Canada, the Ontario Ministry of Natural Resources, the Manitoba Department of Labour, the City of Waterloo, and Kern County, California, and many others.

Testimonials From Past John Allen Sessions:

"Thanks for an outstanding session."

"John is very knowledgeable and interacts well with the workshop participants. I appreciated the application of performance measurement concepts to government. Great job!"

"Thank you!! Excellent presentation and speaker. The handouts were great."

"John was an excellent presenter. He expertly used his experience/knowledge to help participants understand the power of performance measurements."