How to use Your Intranet for Successful Employee Onboarding

This article was originally published on the Intranet Connections blog, September 6, 2016. 

Tips for Successful Onboarding

Starting a new job can be stressful, whether it be new graduates just starting out, or experienced individuals starting a different job. You don’t know anybody, you don’t know where the lunch room is, where the water cooler is, or even where the bathroom is. It can be overwhelming for the employee, but impact the company as it takes time before they become productive and contributing members of the organization. But there are things you can do to help the employee adjust and bring them up to speed using your intranet. Here are 4 tips for successful employee onboarding.

1. Welcome New Hires

This should go without saying, when a new employee starts, make sure they feel welcome! If you don’t have a widget on your intranet home page to introduce and welcome new employees, consider adding one. What this does is it will feature the new employee’s profile right on the home page to let other staff members know there is a new hire starting, making it easier for staff members to recognize the new person and introduce themselves.

Another great way to welcome them is assign a ‘welcome buddy’ to the new hire. This person will show the new hire where everything is, from the staff room to where resources on the intranet are located.

2. Create an Employee Onboarding Site

The best way to get new employees familiarized with your organization is by creating an employee onboarding site on your intranet containing all the resources necessary for the new hire to succeed. Before bombarding them with too much information, have them sit down at their computer and navigate through the onboarding site on their own. You can include onboarding documents, videos, general info, HR forms and more.

3. Create Checklists

You can create checklists for before the employees start date, the employees first days, first months and first year. To start, focus on before the start day and the first days, as these are the most urgent and curtail. These checklists should include tasks that employees need to complete upon arrival, such as:

  • Checking computer logins to ensure they have access
  • Completing any forms that are required
  • Reading and understanding company information (core values, mission, etc.)
  • Watching training videos
  • Filling out their Employee Profile

All of these checklists can be contained on your onboarding site.

4. Get Feedback

After the probationary period is up, meet again with the new hire to discuss how they thought the onboarding process went. Getting feedback is an important step in the employee onboarding process. Garner that feedback and use it to improve onboarding within your organization. A great way to do that is have a 3 month check-in survey for new hires to fill out on the employee onboarding site on your intranet.

Better Employee Onboarding Improves Retention

There are several ways your intranet can assist with employee onboarding. The above tips are a good starting point for improving your onboarding process overall, ultimately lending to higher employee retention rates.

How has your intranet helped with employee onboarding in your organization? Share your stories in the comments section.

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