Written by Abby Drexler, Poppulo Innumerable studies over the years have shown that happy workers are the most productive in business, but unmotivated individuals are less customer-focused and can adopt a counterproductive behavior. All businesses, irrespective of size, need to increase productivity and maximize revenue generation, so staff must be as efficient as possible. But motivating
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Written by speakap Frontline employees consider the guidance of their supervisors as important support to speak up with their ideas for improving customer experiences, but they feel that the support of coworkers is more important. Scientific researchers therefore recommend supervisors to create an environment that leads to the establishment of strong, mutually trusting relationships among
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Here’s a thought experiment for you. Imagine your manager gives you a piece of paper and says, ‘I’d like you to write down an honest opinion you hold of me. It can be anything you like. I’m going to put it in a hat with all your colleagues’ feedback, and pick them out at random,
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Written by Ann Melinger. Last week, I had the pleasure of chairing the Advanced Learning Institute’s Employee Experience Summit here in New York. It was tremendously energizing to step away from my daily work and spend a few days with so many super-smart people who care so deeply about creating meaningful employee experiences. When you consider
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Written by Ciara O’Keefe, StaffConnect Imagine a scenario where a sales director is asking their CEO for budget for a new sales tool. This tool has been proven to increase sales productivity by 16%, customer satisfaction by 23% and loyalty by 21%. Do you think their request would be approved? A recent study by Aruba,
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Written by Inward Strategic Consulting Program Manager, Matt Manning, originally published on Linkedin’s blog Pulse on November 15, 2016. In today’s constantly changing global environment, companies that anticipate these shifts have a distinct advantage over competitors. For instance, dietary preferences have shifted away from processed fast foods towards organic and locally sourced options. Big box
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Written by Shona Lepis, Marketing Director at Vignette. Engaging employees, creating brand ambassadors and driving change & business results through effective internal communications Please join us at the ALI Strategic Internal Branding Conference, Wednesday, October 26 – Thursday, October 27 in New York City. Vignette’s Managing Director, Gregg Apirian, will be leading a session on:
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Written by Chuck Gose in ICology. Employee advocacy is a popular topic in internal communication circles. And rightfully so. It makes a lot of business and marketing sense for companies to encourage employees to use their own social networks to share company news and information. All kinds of data point to the notion that we’re
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Written by Mike Lepis, Co-Founder and Creative Director of Vignette Have you ever attended a memorable corporate event? Something where they just ‘got everything right’? Where experience, content, culture, and community all come together. The venue was great, the location was inspirational, speakers were focused and passionate, your guest speaker not only entertained but blew
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Written by: Tim Eisenhauer, Contributor, Co-founder, President, Axero Source: Entrepreneur By some accounts, an epidemic of worker disengagement is raging in this country. In its most recent “State of the American Workplace” report, Gallup Research found that 70 percent of U.S. workers were either not engaged or were actively disengaged at work. While there’s some
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