Jump-start your conference experience by attending these interactive and practical workshops. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common-sense approach to better understanding how social media and new technologies can fit into your organization’s intranet. These workshops are designed to enhance your understanding of the informative, case study presentations throughout the entire conference.
*** Choose A or B or BOTH for Maximum Value and Learning ***
8:30 a.m. to 11:30 a.m.
PRE-CONFERENCE MORNING WORKSHOP A
Registration and continental breakfast will begin at 8:00 a.m. for the morning workshop attendees.
How To Measure The Role Electronic Communications Play In Your Overall
Employee Communication Programs And Evaluate Intranet Usability
The good thing about measuring electronic communications is that, to some extent, they measure themselves—visitors, page views and click-throughs. Unfortunately those sometimes-confusing metrics are often misinterpreted. This workshop will help you navigate your way through the metrics in usage reports and help you put them in context. It will also show examples of how to evaluate intranet usability. This workshop will show you not only ways to measure how your employees are using electronic channels (measuring activity), but also how to calculate their role in the success of the overall campaigns they are a part of (measuring outcomes, including ROI).
By the end of this workshop, you will have a working knowledge of how to:
- Interpret online usage statistics to find the underlying stories
- Apply usability testing techniques to fine-tune your intranet content and navigation
- Use focus groups and surveys to evaluate how electronic channels fit in with traditional channels in delivering business results
- Calculate the ROI of a re-launched intranet
WORKSHOP LEADER: Angela Sinickas is President of Sinickas Communications, Inc., a consulting firm dedicated to helping organizations achieve business results through focused research and practical solutions. An award-winning organizational communicator since 1974, she has been measuring the effectiveness of communication since 1981. She wrote the manual "How to Measure Your Communication Programs" and has developed a range of Communication Audit Starter Kits on CD-ROM for communicators to conduct their own measurements, as well as 40, one-hour audio CDs on planning and measuring communication (www.sinicom.com). @sinickasa
Rave Reviews From Past Sinickas Communications Sessions:
"She was the best presenter of the whole conference. Very, very good
information and covered depth of subject."
"Very good. There was a great deal of information provided that can be
used immediately in my workplace."
"Fantastic—this will change my approach to planning and measuring immediately!"
"Very enthusiastic presenter. She made the issues clear and easy to grasp.
Measuring results seems possible!"
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