By Gregg Apirian, Managing Director at Vignette, a full-service employee experience agency. A little over a year ago I wrote and published an article on Vignette’s blog called Strategy vs. Tactics: Why It’s Important to Distinguish the Difference. To date, it has been one of our most popular posts, read by thousands of HR & communications
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By Giuliana LaMantia, HospitalPortal.net. Being able to speak to, listen to, and empathize with others is important in any workplace setting. From communicating with patients, working with those across departments, or simply chatting with those in your own department, there are many things to be mindful of to ensure you are being a well-rounded communicator.
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By Granicus. We here at Granicus know defining key performance indicators (KPIs) is the cornerstone of completing successful projects, such as increasing public engagement or building brand awareness, that are on time and within budget. Without establishing these baselines, we,and our government clients, set ourselves up to be easily misguided, distracted, and unsuccessful. With that
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By Doug Allen, C5 Insight. One of the things that I think most companies struggle with is governance, specifically in context of an intranet. If you read my blog you know I talk about mostly SharePoint, but good governance can and should apply to really to any platform. We previously talked about how to tell
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By Carrie Basham Young, Talk to Me Social. Last week, Workplace by Facebook rolled out the ability for companies to collaborate securely with non-employees inside designated “Multi Company Groups” (MCGs for short), even if the external collaborators don’t have a Workplace account of their own. Collaboration with business partners outside of one’s own company is
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By Talk Social To Me. Organizations considering migrating from Jive to Workplace need to think about some significant differences in the products and account for them prior to making the leap. There is no single collaboration platform that will be all things to all people. There. We said it. Surprised? If you’ve been living and
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Written by Ephraim Julius Freed, Internal Communications Manager & Intranet Manager, Employee Experience leader. In a nutshell: Employee experience design (EXD) describes a holistic, audience-centric approach to delivering HR, internal communications, the digital workplace and physical office spaces. EXD combines user experience design and research, cross-functional collaboration and solutions, employer brand and values, and product
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By Stephen Waddington, Partner and Chief Engagement Officer, Ketchum. Technology has the potential to deliver huge communication and productivity benefits within an organisation but it won’t change how we work. That takes people. The intersection of internal communication and social media within an organisation is a good place to study human behaviour. The return on
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By Francesca El-Attrash, Granicus Blog. Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Too often, collaboration efforts improve internal operations while
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By Gregg Apirian, Managing Director, Vignette. What A Great 3 Days! We recently had the honor of chairing the ALI 7th Annual Intranet & Digital Workplace Summit in San Francisco. It was great to meet all the attendees, but even greater to have walked away knowing that everyone thought the three days we spent together were
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