Katie Coldwell

Communications Director Katie Coldwell has LUVed her job at Southwest Airlines for more than thirteen years. The Communication Team oversees all internal, external, and online communications for Employees and Customers. Katie leads Southwest’s Corporate Communication function as they create Southwest’s corporate voice, educate and inspire Employees, and foster an outstanding reputation as a winning global Company.

Katie graduated with a Marketing and International Business degree from Abilene Christian University. After graduating, she “landed” at Southwest Airlines where the Company’s attributes of having a Warrior Spirit, a Servant’s Heart, and a Fun-LUVing Attitude align with Katie’s values. Katie first served Southwest Airlines in the Revenue Management and Pricing Department, then transferred to Communications four years later.

She loves to travel, so it’s a good thing that she works for an airline! On her adventures, she’s visited six continents and 36 countries. When she’s not living out of a suitcase, Katie lives in Farmers Branch, Texas.



  • Company:Southwest Airlines
  • Job Title:Communications Director
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